Head of Therapy

Nourish; New York (NY); Hybrid; USD 180,000 - 280,000; Full time

Job summary

Nourish is hiring for Head of Therapy to lead clinical excellence across our therapist population, focusing on quality, engagement, and patient outcomes.

You will set standards of care, provide clinical oversight, and drive initiatives that improve care delivery. The role reports to the Director of Clinical Operations and can be NYC-based or remote, with a preference for in-person work at our Gramercy office.

Qualifications

• Licensed therapist with current credentials.
• Experience leading clinical teams and setting care standards.
• Strong people leadership and engagement skills.
• Experience in telehealth environments is preferred.
• Ability to use data to assess quality and outcomes.

Responsibilities

• Define and uphold standards of care and therapy model.
• Build trust with therapists and drive engagement.
• Develop and coach clinical leaders with clear expectations.
• Lead initiatives to improve clinical quality and care delivery.
• Use data to measure quality, retention and engagement.
• Collaborate with Operations, Product, and Medical to balance priorities.
• Participate in designing the future therapy organization and hiring plan.

Skills

Licensed therapist

Clinical leadership

People management

Telehealth experience

Data-driven

Job description

Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up.

Our mission is to improve people’s health by making it easy to live a healthy lifestyle.

Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems.

This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we’re solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it.

About the Role

As Head of Therapy, you’ll be responsible for leading clinical excellence across Nourish’s therapist population, with a focus on clinical quality, therapist engagement, and patient outcomes.

You’ll serve as Nourish’s dedicated clinical leader for therapy, setting standards of care and shaping our therapy care model. You’ll provide clinical oversight for our therapists and partner drive the implementation of initiatives that improve clinical quality and care delivery. The ideal candidate will combine deep clinical expertise with the operational and cross-functional experience to drive change across a provider population.

This person will report into our Director of Clinical Operations and work closely with our Operations, Product, and Medical teams. This role is full-time and open to NYC-based or remote candidates, with a preference for in-person. Our office is located in Gramercy.

Key Responsibilities:

• Own clinical excellence for Nourish’s therapists, setting standards of care, developing evidence-based clinical guidance, and shaping the therapy care model
• Build trust and credibility with therapists, driving engagement and buy-in through all-hands, communications, and other touchpoints
• Manage and develop clinical leaders, setting clear expectations, providing coaching and feedback, and driving performance and accountability
• Lead initiatives to improve clinical quality and care delivery, translating clinical strategy into execution
• Use data to evaluate clinical quality, patient retention, and therapist engagement, identify opportunities for improvement, and measure impact
• Collaborate with Operations, Product, and Medical to balance clinical and business priorities, including reviewing new tools and workflows for clinical quality and safety
• Help design and scale the therapy organization, including its future-state structure, hiring plan, and clinical programs

We’d love to hear from you if:

• You are passionate about Nourish’s mission. You’re eager to be part of solving America’s healthcare crisis
• You’re a licensed therapist with deep clinical expertise and experience practicing, ideally in a telehealth setting
• You have 5+ years of operational and people management experience, ideally leading clinical teams
• You’ve demonstrated the ability to build trust and credibility with clinicians, influence clinical practices, and drive buy-in and adoption across a provider population
• You’re a strong communicator and cross-functional collaborator, able to work effectively with clinical and non-clinical stakeholders across Product, Operations, and Medical
• You have strong organizational and project management skills, with the ability to prioritize effectively and drive multiple initiatives forward
• You understand business and operational priorities and can balance them with clinical quality considerations
• You’re comfortable using data to evaluate clinical quality and performance
• You’re a proactive problem solver who owns results end to end and thrives in fast-moving, ambiguous environments