Head of Telehealth & Miscellaneous Medical Professional Liability

Great American Insurance Group; Myrtle Point (OR); Remote; USD 175,000 - 250,000; Full time

Job summary

A leading insurance provider is seeking an AVP or VP of Underwriting for the Medical Professional & Telehealth Liability team. This remote role involves managing a portfolio of telehealth and miscellaneous medical accounts, analyzing submissions, and maintaining strong client relationships. Candidates should have a bachelor's degree and significant experience in underwriting, with a focus on both high-volume and complex risks. Strong analytical skills and customer service orientation are essential for success in this position.

Benefits

Medical, dental, and vision plans

PTO and paid holidays

401(k) plan with company match

Employee stock purchase plan

Education reimbursement

Paid parental leave/adoption assistance

Qualifications

• 10+ years of healthcare underwriting experience, or 5+ years with strong performance.
• Ability to analyze submissions and determine pricing.
• Experience with both small business and complex risks.

Responsibilities

• Manage a diverse portfolio of accounts, focusing on telehealth and miscellaneous medical risks.
• Analyze submissions, assess risk quality, and make pricing recommendations.
• Maintain high standards of customer service and strong relationships with stakeholders.

Skills

Risk Management

Underwriting

Customer service

Analytical skills

Education

Bachelor’s degree in Risk Management, Finance, Accounting, or a related discipline

Job description

Overview

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

Great American’s Professional Liability Division offers both medical and non-medical service providers protection from claims alleging an act, error, or omission by the firm, its staff, or contractors working on its behalf. The Division recognizes that every industry has unique needs and develops customized coverage solutions for specific professional liability exposures.

The Professional Liability Division is looking for an AVP or VP of Underwriting to join their Medical Professional & Telehealth Liability team. This position is fully remote and offers a unique opportunity to work on a blend of telehealth and miscellaneous medical (misc. med) professional liability risks. The successful candidate will be responsible for underwriting both small and complex risks and managing the product within a stable and established organization.

Responsibilities

• Manage a diverse portfolio of miscellaneous medical and telehealth accounts, handling risk selection, pricing, retention, growth, and profitability.
• Balance high-volume, quick-turnaround accounts with more complex telehealth and tech-related accounts that require thoughtful, detail-oriented underwriting.
• Analyze submissions, determine terms, and price business according to guidelines.
• Assess risk quality and compliance, making recommendations on risks beyond authority.
• Monitor premiums, costs, and claims ratios, taking corrective measures to ensure profitability.
• Collaborate closely with the hiring manager to shape the product and contribute to the growth of this new product.
• Actively contribute ideas and feedback to improve underwriting processes, coverage options, and product development.
• Maintain high standards of customer service, fostering strong business relationships with brokers and stakeholders.
• Participate in occasional travel for team events, conferences, and broker meetings.
• Utilize data and analytics to improve the productivity of the Group and the broker experience.
• Perform other assigned duties.

Qualifications

• Bachelor’s degree in Risk Management, Finance, Accounting, or a related discipline.
• Generally, 10+ years of related miscellaneous medical professional liability or healthcare underwriting experience. Candidates with 5+ years of experience may also be considered.
• Experience balancing both high volume of small business accounts and more complex risks.
• Experience in Cyber & Technology Underwriting preferred but not required.
• Ability to travel 20%-30% of the time. May include some overnight travel.
• The ideal candidate would reside in New York, Pennsylvania, New Jersey, or Illinois, though candidates from any state within the continental United States will be considered.

Business Unit

Professional Liability

Salary Range

$175,000.00 - $250,000.00

Benefits

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role\'s scope and complexity, along with business needs. We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.