Head of Technology Portfolio & Operating Office

TD; Mount Laurel Township (NJ); On-site; USD 200,000 - 280,000; Full time

Benefits offered by this job

Total Rewards Package

Benefits and growth opportunities

Job summary

TD Bank in Mount Laurel, New Jersey seeks a highly influential technology leader to act as a force multiplier for technology executives and business partners, guiding governance, strategy, and day-to-day operations across a broad technology organization.

The role requires strong executive communication, business acumen, and breadth across engineering, data, cyber, and AI to deliver on modernization priorities while balancing regulatory obligations and risk.

Qualifications

• 10+ years of experience in IT portfolio management or related leadership roles.
• PM certification required.
• Strong communication and negotiation skills with senior stakeholders.
• Ability to lead cross-functional teams and influence at the executive level.

Responsibilities

• Oversee the portfolio management office for a key business segment with governance and metrics.
• Manage overall portfolio financials, benefits realization, and governance processes.
• Directly manage senior program directors and project managers to develop talent for long-term goals.
• Provide strategic guidance to business leaders to manage escalations and regulatory issues.
• Align demand, investment, workforce, capacity, delivery, and risk across the portfolio.

Skills

Executive communication

Portfolio management

Regulatory compliance

Risk management

Leadership

Strategic planning

Cross-functional collaboration

Education

Bachelor/Master degree

Project Management Certification

Tools

Portfolio management software

Job description

Work Location:Mount Laurel, New Jersey, United States of AmericaHours:40Pay Details:$200,000 - $280,000 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Line of Business:Enterprise Enabling FunctionsJob Description:Job SummaryWe are seeking a highly influential technology leader to serve as a force multiplier for our Technology executives and business partners. This role sits at the center of execution, helping leaders balance strategic priorities, regulatory commitments, risk reduction, and day-to-day operations while driving coordinated action across a complex technology organization.The successful candidate will establish the operating structures, governance, partnerships, and management disciplines that enable CIOs and their leadership teams to deliver against business commitments, regulatory obligations, modernization objectives, and technology priorities. They will drive alignment across demand, investment, workforce, capacity, delivery, and risk to ensure leaders have the transparency and decision support required to make effective tradeoff decisions. Success requires exceptional executive communication skills, strong business acumen, and significant technical breadth as you bridge the gap across engineering, architecture, data, cyber, infrastructure, AI, delivery, workforce, and financial management topics helping CIOs navigate competing priorities and organizational complexity.Depth & Scope:Oversees portfolios with a significant / high level of regulatory oversightOversees overall portfolio management office for a key business segment or corporate function (e.g. TDS, Wealth, CBAC, Finance etc.) and generally includes financial oversight, performance metrics, benefits realization analysis and other governance and control related functions (e.g. strategic in-take and prioritization, methodology implementation etc.)Manages overall portfolio financialsOversees a significant portfolio comprised of multiple concurrent projects / programs, including IT, generally up to and including projects at the Tier 1 level, with a high complexity profileMay on occasion be required to lead the delivery of Tier 1 projects / programsDirectly manages a team of Senior Program Directors / Senior Project Managers and ensure talent capabilities are developed to support long term goals for the organizationProvides strategic guidance to business / functional leaders to ensure escalated concerns or regulatory or governance related portfolio issues are appropriately managedEducation & Experience:Undergraduate / Postgraduate degreeProject Management Certification required10+ years relevant experienceComprehensive knowledge of the practices, procedures and principles of project managementExposure to financial management with respect to tracking, forecasting and managing project budgetsAbility to make an impact, influence and achieve results with effective negotiation, problem-solving and communication skillsStrong facilitation skillsCommitment to team skills development and ability to attract top talentTeam player with ability to build and maintain strong working relationships with internal and external partnersAbility to create and foster a cohesive team, and promote a positive work environment for all employeesAbility to think strategically and possess strong business acumenProven ability to stay focused under pressure, demonstrating resilience in challenging situationsExperienced change agent, able to guide cross-functional teams through complex change from concept to executionComfortable with ambiguity and ability to cope with rapid changeStrong leadership skills lead by example, champion change and develop a highly motivated team to consistently exceed expectationsGood judgment ability to determine which issues to escalate vs. to resolve independently, and provide suggestions for possible resolutionEmployee/Team Accountabilities:May manage multiple cross-LoB Project and Program Managers and / or additional project resources, consisting of Business Analysts, Requirements SMEs, Business SMEs and Technology Resources where applicable to the project / program / portfolioDevelops employees to ensure sustainable delivery capabilityProvides advice and counsel to project teams, program resources and business partnersCoaches, leads and mentors team members and provides regular performance assessmentsEnsures effective on boarding and off boarding programs are in place for project resourcesOversees multiple projects / programs aligned to portfolio, external vendors, project managers and consultants across multiple businessesAllocates resources across portfolio to ensure successful and timely deliveryOversees succession planning to ensure there is a strong pipeline of talent to progress through levelsChampions project management training curriculum and works closely with key partners to develop and deliver necessary programsIdentifies stretch opportunities and on the job experience opportunities for team membersMakes an impact by getting things done, focusing on what matters, owning and delivering superior results for all stakeholders in both the short and long-termFosters an environment of continuous learning, including the sharing of experience and learning across team members and partners as appropriatePhysical Requirements:Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%Domestic Travel – OccasionalInternational Travel – OccasionalPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – ContinuousThe above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.Who We Are:TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn moreAdditional Information:We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.Colleague DevelopmentIf you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.Training & OnboardingWe will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.Interview ProcessWe’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.AccommodationTD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at [e-mail] . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.