Head of Talent Operations & Strategy

Asana; Chicago (IL); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Asana is seeking a Head of Talent Acquisition Operations & Strategy based in Chicago. You will lead a team of program managers and TA professionals to maximize efficiency, enablement, and planning across recruiting.

The role partners with cross-functional leaders globally to oversee headcount, enablement, insights, and candidate experience, driving operational excellence for timely, high-quality hiring. You will shape TA strategy, build scalable processes, and ensure alignment with Asana's

Qualifications

• 8+ years in Talent Acquisition and 4+ years leading TA Operations.
• Experience partnering with senior stakeholders on company-wide initiatives.
• Proven ability to drive change across an organization and foster accountability.
• Data-driven approach to decisions that improve efficiency and outcomes.
• History of innovative, scalable TA approaches is preferred.

Responsibilities

• Partner with executive leadership to craft a high-impact hiring strategy.
• Drive continuous improvement of TA systems and end-to-end processes.
• Define and iterate a TA roadmap to recruit diverse top talent.
• Leverage data to identify trends, pain points, and KPI drivers.
• Build a TA capacity model for optimal resource allocation.
• Lead talent marketing and Candidate Care strategy to improve experience.

Skills

Talent Acquisition

Stakeholder management

Change management

Data-driven decision making

Operational excellence

Job description

Talent Acquisition is dedicated to ensuring that teams at Asana have the people they need to achieve their goals. As a product-driven organization, we hire the people who build Asana, the people who support our users, and the people who tell our story in the market. All human progress comes down to teamwork—and we work with the entire company to enable teamwork by building our own team. We work as a team to get to know the whole person, to communicate our values, and to ensure that candidates are well-informed and delighted throughout the process. Recruiting is a company-wide effort and responsibility and we encourage all Asanas to adopt the motto “Always Be Recruiting.”.

As the Head of Talent Acquisition Operations & Strategy, you will lead a team of program managers and talent acquisition professionals to maximize efficiency, enablement, and excellent planning for recruiting at Asana. In partnership with cross-functional leaders globally, you will oversee headcount management, recruiting enablement, objective assessment, talent marketing, candidate experience, and recruiting insights. You will be responsible for driving operational excellence within the Talent Acquisition team to enable the timely delivery of business objectives through high quality hiring.

This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in‑office requirements.

What you’ll achieve

• Partner closely with executive leadership and People Team leaders to understand business priorities & objectives; help build a high impact, max velocity hiring strategy that addresses key gaps between the talent in place today and the talent required to drive business success.
• Drive continuous improvement of talent acquisition systems and workflows, streamlining the end‑to‑end hiring process, from headcount approval through offer execution, ensuring speed, consistency and positive stakeholder experience
• Help define, design and iterate on a TA roadmap to support the recruitment of high‑impact, diverse Asanas to deliver on our mission.
• Leverage data to identify trends, pain points, and key drivers of TAs ability to deliver on KPIs and OKRs, scoping frameworks and solutions to unblock the team.
• Build a TA capacity model informing optimal allocation of resources to meet hiring needs across Asanas teams
• Oversee a best‑in‑class talent marketing strategy, positioning Asana as an employer of choice and bolstering the pipeline from our inbound and referral channels
• Support the strategy for the Candidate Care (coordination) team, ensuring both a seamless experience for candidates and interviewers

About you

• 8+ years of experience in Talent Acquisition and 4+ years managing TA Operations
• Demonstrated experience partnering with senior level stakeholders on company‑wide initiatives
• Have effectively driven change management initiatives across an entire organization, and inspire a culture of shared accountability.
• Data‑driven approach to decision‑making that leads to increased operational effectiveness & efficiencies.
• History of innovative and scaled approaches to