Head of Talent

ISS US; New York (NY); Hybrid; USD 200,000 - 230,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k) match up to 9%

FSA and commuter benefits

Generous PTO

Volunteer Day

Paid parental leave

Hybrid working options

Midtown location

Job summary

Institutional Shareholder Services Inc. seeks a senior talent leader to drive talent strategy, reviews, succession, and leadership development on a global scale.

You will redesign performance cycles, partner with compensation, and lead learning, culture, and analytics initiatives across regions, including a Manila-based team. The role requires 10–15 years in talent management, with proven experience in global, matrixed organizations and fintech/financial services familiarity.

Qualifications

• Bachelor's degree required, ideally in HR, Organizational Psychology, Business, or related field.
• Advanced degree or relevant certifications (e.g., assessment, coaching) a plus.
• 10–15 years of talent management, organizational development, or learning & development with global scope.
• Proven track record designing talent reviews, succession planning, performance management, and leadership development.
• Experience leading culture and values change, preferably during transformation.

Responsibilities

• Develop and execute a multi-year global talent strategy aligned to business plans.
• Lead annual talent reviews and succession planning with CEO and Leadership Team.
• Redesign and run global performance cycle with goal cascade and reviews.
• Define leadership behaviors and launch executive assessments and 360 feedback.
• Lead global Learning & Development, including a Manila-based lead and spend visibility.
• Co-lead culture initiatives with CHRO and CMO; own employee listening and action plans.
• Design scalable talent processes using AI and analytics to report outcomes.

Skills

Leadership

Data-driven

Executive presentation

Strategic thinking

Education

Bachelor's degree

Advanced degree or certs

Tools

Workday

SAP SuccessFactors

Job description

Responsibilities

• Talent Strategy, Talent Reviews and Succession:
  • Develop and execute a multi-year global talent strategy aligned to business and functional plans.
  • Lead the annual talent review and succession planning process with the CEO and Leadership Team, including identifying critical roles, high-potential talent, and development actions.
  • Present talent insights, risks, and recommendations directly to the CEO and Leadership Team.
• Performance Management and Goals:
  • Redesign and run the global performance cycle, including shared company goals, goal cascade, and mid-year and year-end reviews.
  • Strengthen accountability and differentiation in how performance is assessed.
  • Partner closely with Compensation on promotion approach and governance, including expectations for Managing Director roles, so that performance, pay, and promotion outcomes are consistent and fair.
• Leadership Development:
  • Define and validate leadership behaviors by level and launch them with supporting training.
  • Introduce executive assessments for hiring and succession and implement a 360-degree feedback process.
  • Own the leadership development strategy and recommend where to invest.
• Learning & Development:
  • Lead the global Learning & Development function, including managing and developing a Manila-based Learning & Development lead.
  • Conduct a global learning needs analysis, build visibility into learning spend across the company, and recommend a future funding model.
  • Design and launch priority programs such as sales training, manager training in a matrix organization, project management, and AI skills and work-process redesign.
  • Link learning investments to business priorities and measure results.
• Culture and Engagement:
  • Co-lead, with the Chief Human Resources Officer and Chief Marketing Officer, the launch and embedding of new company values and the related culture campaign.
  • Own the employee listening program, including the annual People survey and Pulse survey, and help leaders turn insights into action plans they own.
  • Coach senior leaders on building a high-performing, accountable culture.
• Scalable, Data-Driven Delivery:
  • Design talent processes that can scale through shared services and global capability centers, using AI and technology where it adds value.
  • Use people data and analytics to measure progress and report outcomes to leadership.

Qualifications

• Education:
  • Bachelor's degree required, ideally in Human Resources, Organizational Psychology, Business, or related field.
  • Advanced degree or relevant certifications (e.g., assessment, coaching) a plus.
• Experience:
  • 10 to 15 years of experience in talent management, organizational development, and/or learning & development, with global scope in a matrixed organization.
  • Proven track record designing and running talent reviews, succession planning, performance management, and leadership development programs.
  • Experience leading culture and values change, ideally during a period of transformation.
  • Financial services, financial data, or fintech experience preferred.
• Knowledge, Skills and Abilities:
  • Confident and credible presenting to and advising a CEO and executive team.
  • Data-driven, with working knowledge of HR technology platforms (e.g., Workday, SAP SuccessFactors) and practical use of AI tools.
  • Pragmatic builder who favors simple, adoptable solutions over complex frameworks.
  • Able to lead a small, globally distributed team and deliver through influence across HR Business Partners, Compensation, Analytics, and business leaders.
  • Excellent communication, facilitation, and coaching skills.

Base salary: For New York City-based candidates, the expected annual base salary range for this role is $200,000 to $230,000. Exact compensation may vary based on skills, experience, and level of education. The role is bonus eligible.

What You Can Expect from Us

Our people are the moving force behind our work. We are committed to building a culture that values diverse skills, perspectives, and experiences. If you have the skills, passion, and drive to help us bring clarity and transparency to capital markets, we want to work with you. Together, we can grow your career in an environment that fuels creativity, drives innovation, and has real impact.

About ISS STOXX

ISS STOXX delivers world-class research, data, and technology solutions that empower capital market participants to pursue their visions with confidence. Our expertise spans indices, corporate governance, sustainability, cyber risk, and fund intelligence, giving clients the tools they need to uncover opportunities, manage risks, and navigate evolving regulations. We are made up of 4,000 professionals operating across 20 countries and serving approximately 5,000 clients, including many of the world’s leading institutional investors. Our scale and reach give us deep market knowledge, while our innovative methodologies allow us to offer our clients tailored insights that drive impact and success.

Visit our website:http:// https://www.iss-stoxx.com/ View additional open roles: https://www.iss-stoxx.com/about/careers/

We are proud to offer the following featured benefits

• Medical, Dental, and Vision coverage
• 401(k) with a company match up to 9%, including a Safe Harbor contribution
• Flexible Spending Account (FSA) and commuter benefit programs
• Generous paid time off
• Volunteer Day
• Paid parental leave
• Hybrid working options
• Midtown - centrally located near Grand Central Station and Port Authority

ISS STOXX is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.

For more information, please view https://www.dol.gov/agencies/ofccp/posters.

We are committed to ensuring equal opportunity in employment for qualified person with disabilities, fully in compliance with the Americans with Disabilities Act (ADA) in the US along with other applicable jurisdictions in which we operate. We prohibit discrimination against applicants and employees on the basis of disability as it pertains to the job application, hiring process, and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact [e-mail]. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.