Head of Talent

Institutional Shareholder Services; New York (NY); On-site; USD 200,000 - 230,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Hybrid working options

Paid time off

Parental leave

Volunteering opportunities

Dental coverage

Vision coverage

Job summary

Institutional Shareholder Services in New York City is seeking an experienced Head of Talent to lead talent across the organization. You will partner with the CHRO and CMO to shape strategy, performance, leadership development, and learning & development on a global scale.

You will present to the CEO and Leadership Team, run talent reviews, and drive scalable, data‑driven programs that align with business priorities.

Qualifications

• Bachelor’s degree required in a related field; advanced credentials are a plus.
• 10–15 years in talent management with global scope in a matrixed org.
• Proven talent reviews, succession planning, performance, and leadership programs.
• Experience leading culture change in financial services or fintech is preferred.

Responsibilities

• Own global talent strategy, talent reviews, and succession planning with C‑suite.
• Redesign global performance cycle and align goals with leadership.
• Lead leadership development and executive assessment programs.
• Oversee global Learning & Development, including a Manila lead.
• Co‑lead culture initiatives and employee listening programs.

Skills

Executive presence

HR analytics

Leadership coaching

Cross-functional collaboration

AI familiarity

Education

Bachelor’s degree

Advanced degree or relevant certifications

Tools

Workday

SAP SuccessFactors

Job description

Institutional Shareholder Services

Location: New York, NY, US

Type: Full time

We are seeking an experienced, hands‑on Head of Talent based in our New York City office to join our Human Resources Leadership Team. If you want to learn, climb, and shine at a company committed to you, then ISS STOXX might be the best move you’ll ever make.

As the Head of Talent, you will own talent across the company globally: talent planning, performance management, leadership development, and learning & development. You will co‑lead our culture and values work with the Chief Human Resources Officer and the Chief Marketing Officer. You will present to the CEO and the Leadership Team and run the company’s talent review and succession processes.

This is a newly created role at an important time for the company. Talent is an essential priority for us and you will have a real opportunity to build simple, scalable programs that help our people and our business grow.

Responsibilities

Talent Strategy, Talent Reviews and Succession

• Develop and execute a multi-year global talent strategy aligned to business and functional plans.
• Lead the annual talent review and succession planning process with the CEO and Leadership Team, including identifying critical roles, high‑potential talent, and development actions.
• Present talent insights, risks, and recommendations directly to the CEO and Leadership Team.

Performance Management and Goals

• Redesign and run the global performance cycle, including shared company goals, goal cascade, and mid-year and year-end reviews.
• Strengthen accountability and differentiation in how performance is assessed.
• Partner closely with Compensation on promotion approach and governance, including expectations for Managing Director roles, so that performance, pay, and promotion outcomes are consistent and fair.

Leadership Development

• Define and validate leadership behaviors by level and launch them with supporting training.
• Introduce executive assessments for hiring and succession and implement a 360‑degree feedback process.
• Own the leadership development strategy and recommend where to invest.

Learning & Development

• Lead the global Learning & Development function, including managing and developing a Manila-based Learning & Development lead.
• Conduct a global learning needs analysis, build visibility into learning spend across the company, and recommend a future funding model.
• Design and launch priority programs such as sales training, manager training in a matrix organization, project management, and AI skills and work‑process redesign.
• Link learning investments to business priorities and measure results.

Culture and Engagement

• Co‑lead, with the Chief Human Resources Officer and Chief Marketing Officer, the launch and embedding of new company values and the related culture campaign.
• Own the employee listening program, including the annual People survey and Pulse survey, and help leaders turn insights into action plans they own.
• Coach senior leaders on building a high‑performing, accountable culture.

Scalable, Data-Driven Delivery

• Design talent processes that can scale through shared services and global capability centers, using AI and technology where it adds value.
• Use people data and analytics to measure progress and report outcomes to leadership.

Qualifications

Education

• Bachelor’s degree required, ideally in Human Resources, Organizational Psychology, Business, or related field. Advanced degree or relevant certifications (e.g., assessment, coaching) a plus.

Experience

• 10 to 15 years of experience in talent management, organizational development, and/or learning & development, with global scope in a matrixed organization.
• Proven track record designing and running talent reviews, succession planning, performance management, and leadership development programs.
• Experience leading culture and values change, ideally during a period of transformation.
• Financial services, financial data, or fintech experience preferred.

Knowledge, Skills and Abilities

• Confident and credible presenting to and advising a CEO and executive team.
• Data-driven, with working knowledge of HR technology platforms (e.g., Workday, SAP SuccessFactors) and practical use of AI tools.
• Pragmatic builder who favors simple, adoptable solutions over complex frameworks.
• Able to lead a small, globally distributed team and deliver through influence across HR Business Partners, Compensation, Analytics, and business leaders.
• Excellent communication, facilitation, and coaching skills.

Base salary

For New York City-based candidates, the expected annual base salary range for this role is $200,000 to $230,000. Exact compensation may vary based on skills, experience, and level of education. The role is bonus eligible.

What You Can Expect from Us

Our people are the moving force behind our work. We are committed to building a culture that values diverse skills, perspectives, and experiences. If you have the skills, passion, and drive to help us bring clarity and transparency to capital markets, we want to work with you.

Together, we can grow your career in an environment that fuels creativity, drives innovation, and has real impact.

About ISS STOXX

ISS STOXX delivers world-class research, data, and technology solutions that empower capital market participants to pursue their visions with confidence. Our expertise spans indices, corporate governance, sustainability, cyber risk, and fund intelligence, giving clients the tools they need to uncover opportunities, manage risks, and navigate evolving regulations. We are made up of 4,000 professionals operating across 20 countries and serving approximately 5,000 clients, including many of the world’s leading institutional investors. Our scale and reach give us deep market knowledge, while our innovative methodologies allow us to offer our clients tailored insights that drive impact and success.

We are proud to offer the following featured benefits

• Medical, Dental, and Vision coverage
• 401(k) with a company match up to 9%, including a Safe Harbor contribution
• Flexible Spending Account (FSA) and commuter benefit programs
• Generous paid time off
• Volunteer Day
• Paid parental leave
• Hybrid working options
• Midtown - centrally located near Grand Central Station and Port Authority

ISS STOXX is an equal employment opportunity employer and does not discriminate against any employee or applicant because of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as "protected status"). All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements. For more information, please view https://www.dol.gov/agencies/ofccp/posters.

We are committed to ensuring equal opportunity in employment for qualified person with disabilities, fully in compliance with the Americans with Disabilities Act (ADA) in the US along with other applicable jurisdictions in which we operate. We prohibit discrimination against applicants and employees on the basis of disability as it pertains to the job application, hiring process, and other terms and conditions of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact [e-mail]. This email is created exclusively to assist disabled job seekers where disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages sent for other purposes, such as following up on an application or other technical issues not related to a disability, will not receive a response.