Head of Special Assets/Loan Workout

Metropolitan Commercial Bank; New York (NY); On-site; USD 210,000 - 250,000; Full time

Job summary

Metropolitan Commercial Bank in New York is seeking an experienced SVP Loan Workout Officer to lead distressed loan portfolios, develop recovery strategies, and negotiate restructurings. Reporting to the CEO, you will work in a hybrid schedule (4 days in-office, 1 day remote) and collaborate with legal, risk, and external advisors to safeguard assets and minimize losses.

The role requires strong credit analysis, regulatory knowledge, and the ability to drive complex financial recoveries in a

Qualifications

• Bachelor’s degree in Finance, Business Administration, or related field.
• Experience in loan management or financial rehabilitation.
• Strong negotiation and problem-solving skills.
• Knowledge of regulatory requirements related to loan recovery.
• Excellent communication and interpersonal skills.
• Proficiency in financial analysis and reporting tools.
• Advanced understanding of loan documentation and credit analysis.
• Ability to analyze financial statements and borrower profiles.
• Proficiency in spreadsheet and financial software applications.
• Excellent organizational skills and attention to detail.
• Ability to work independently and make informed decisions.
• Interest in leveraging AI and technology to enhance work.

Responsibilities

• Review and analyze troubled loan portfolios to identify recovery strategies.
• Negotiate loan terms with borrowers to facilitate restructuring.
• Prepare and present reports on loan statuses and recovery actions to senior management.
• Collaborate with legal teams to ensure regulatory compliance during loan workouts.
• Develop and implement recovery plans aligned with the organization’s financial objectives.
• Monitor and track the progress of restructured loans to ensure adherence to new terms.
• Engage external consultants and advisors to enhance recovery strategies.
• Conduct site visits and meetings with borrowers to assess their financial situations.
• Evaluate collateral and advise on asset liquidation when necessary.
• Participate in training sessions to stay updated on financial regulations and industry best practices.

Skills

Loan management

Credit risk

Negotiation

Financial analysis

Regulatory compliance

Communication

Credit analysis

Spreadsheet/financial software

Attention to detail

Independent decision-making

AI-driven improvement

Education

Bachelor's degree in Finance

Bachelor's degree in Business Administration

Tools

Spreadsheet programs

Financial software

Job description

Come Work With Us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at MCBankNY.com.

Position Summary:

The SVP Loan Workout Officer is dedicated to managing distressed loan portfolios and developing strategies for loan recovery and restructuring. They serve as a bridge between financial institutions and borrowers, working diligently to find mutually beneficial solutions that mitigate losses and help borrowers regain financial stability

This position will report to the Chief Executive Officer

Standard 4-day in-office requirement, 1 day remote (of your choosing andsubject to manager’s approval)

Essential Functions & Responsibilities

• Review and analyze troubled loan portfolios to identify potential recovery strategies.


• Negotiate loan terms with borrowers to facilitate loan restructuring and workout plans.


• Prepare and present detailed reports on loan statuses and proposed recovery actions to senior management.


• Collaborate with legal teams to ensure compliance with all regulatory requirements during loan workouts.


• Develop and implement recovery plans that align with the organization’s financial objectives.


• Monitor and track the progress of restructured loans to ensure adherence to new terms.


• Engage with external consultants and advisors to enhance recovery strategies.


• Conduct site visits and meetings with borrowers to assess their financial situations.


• Evaluate collateral and make recommendations on asset liquidation as necessary.


• Participate in training sessions to stay updated on financial regulations and industry best practices.

Qualifications & Skills:

• Bachelor’s degree in Finance, Business Administration, or a related field.


• Experience in loan management or financial rehabilitation. Strong understanding of loan structures and credit risk.


• Strong negotiation and problem-solving skills.


• Knowledge of regulatory requirements related to loan recovery.


• Excellent communication and interpersonal skills.


• Proficiency in financial analysis and reporting tools.


• Advanced understanding of loan documentation and credit analysis.


• Ability to analyze financial statements and borrower profiles.


• Proficiency in spreadsheet and financial software applications.


• Excellent organizational skills and attention to detail.


• Effective communication skills, both written and verbal.


• Ability to work independently and make informed decisions


• Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do.

Potential Salary: $215,000 - $250,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

MCB maintains a drug free workplace.