Head of Software Quality Assurance

Wolters Kluwer International; New York (NY); On-site; USD 108,000 - 188,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Plans

401(k)

FSA/HSA

Commuter Benefits

Tuition Assistance Plan

Vacation and Sick Time

Paid Parental Leave

Job summary

Wolters Kluwer is seeking a Manager of Software Quality Assurance in New York to lead a QA team, design test strategies, and guide both automated and manual testing efforts. You will oversee defect resolution, collaborate with product and engineering teams, and drive quality metrics across the department.

The role emphasizes continuous improvement, adherence to industry standards, and presenting quality insights to senior management.

Qualifications

• Experience designing test strategies for software applications.
• Proven ability to lead QA teams and manage multiple projects.
• Knowledge of defining and tracking quality metrics.
• Experience setting up and maintaining automation frameworks.
• Strong collaboration with cross-functional teams.
• Basic project management skills for QA initiatives.
• Ability to analyze results and drive data‑driven decisions.
• Understanding of industry standards and compliance requirements.

Responsibilities

• Manage and lead a team of QA professionals.
• Develop and implement comprehensive test strategies.
• Oversee the execution of automated and manual testing.
• Ensure the timely identification and resolution of defects.
• Collaborate with cross-functional teams to improve product quality.
• Define and monitor quality metrics and KPIs.
• Conduct performance reviews and provide career development opportunities.
• Ensure compliance with industry standards and best practices.
• Drive continuous improvement initiatives in QA processes.
• Prepare and present quality reports to senior management.

Skills

Test Strategy Development

Team Leadership

Quality Metrics

Automation Frameworks

Collaboration

Project Management

Analytical Thinking

Compliance Knowledge

Job description

Wolters Kluwer is seeking a Manager of Software Quality Assurance in New York to lead a QA team, design test strategies, and guide both automated and manual testing efforts. You will oversee defect resolution, collaborate with product and engineering teams, and drive quality metrics across the department.

The role emphasizes continuous improvement, adherence to industry standards, and presenting quality insights to senior management.