Head of Software Quality and Technology for Respawn

Electronic Arts; West Chatsworth (CA); Hybrid; USD 180,000 - 280,000; Full time

Job summary

Electronic Arts seeks a Head of Software Quality and Technology to define and lead the strategy for software quality across Apex Legends and Respawn games. This role transforms quality into a proactive, technology-enabled discipline within development and live operations, reporting to the Head of Apex QV.

You will partner with Quality Verification, Development, and EA teams to ensure quality is engineered into products, enabling rapid iteration at scale in a live environment.

Qualifications

• 12+ years of software quality experience with leadership responsibilities.
• Proven track record leading large multidisciplinary QA/QE teams in high-scale, live environments.
• Strong background in test automation, CI/CD, performance engineering and modern practices.
• Experience driving quality transformation initiatives, including shift-left and scale automation.
• Ability to define and operationalize KPIs and quality metrics tied to product outcomes.
• Excellent communication and stakeholder management with senior leaders.
• Experience with globally distributed teams across multiple time zones.

Responsibilities

• Define and execute the Software Quality vision and roadmap for Apex and other Respawn franchises.
• Drive shift-left quality practices from design through live service.
• Lead integration of tech and automation into QV workflows to improve scale and speed.
• Establish data-driven quality models using telemetry and predictive signals.

Skills

Leadership

QA/QE management

Test automation

CI/CD

Stakeholder management

Global / distributed teams

Education

Bachelor's degree in Computer Science or related field

Advanced degree preferred

Tools

Automation frameworks

Telemetry & analytics

Quality tooling & platforms

Job description

Locations: Los Angeles - Chatsworth, California, United States of America

Role ID

216117

Worker Type

Regular Employee

Studio/Department

Other

Work Model

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

We are seeking a Head of Software Quality and Technology to define and lead the

strategy for software quality across Apex Legends and other Respawn games. This is a

critical leadership role responsible for transforming how quality is built, measured, and

delivered across a fast-paced, live service development environment.

You will lead the evolution of quality from a validation function into a proactive,

technology-enabled discipline, fully integrated into development and live operations.

Partnering closely with Quality Verification (QV), Development, and Central EA teams, you

will ensure that quality is engineered into the product, enabling rapid iteration without

You will report to the Head of Apex QV and be a key member of the Apex quality leadership

team.

Responsibilities

• Define and execute the Software Quality vision and roadmap for Apex as well as

  other Respawn-led Franchises, aligned with Franchise and EA-wide goals.

• Drive shift-left quality practices, embedding quality throughout development,

  from early design through live service delivery.

• Lead the integration of technology and automation frameworks into QV workflows

  to improve scale, coverage, speed and precision.

• Establish a data-driven quality model, leveraging telemetry, predictive signals, and

  automation to anticipate risks and improve outcomes in a live environment.

Execution & Live Operations

• Build and scale automation-first strategies across functional, performance, and

  stability testing for a live service ecosystem.

• Drive the definition and operationalization of Software Quality KPIs and health

  metrics, connecting development activity to real player experience.

Leadership & Organization

• Build, lead, and mentor a high-performing organization spanning Quality

  Verification and Software Quality disciplines.

• Foster a culture of ownership, accountability, and continuous

  improvement across teams.

• Partner with engineering, development, and central teams to align on tools,

  standards, and best practices.

• Lead across a globally distributed organization, ensuring alignment and

  effectiveness at scale.

Partnership & Influence

• Act as a strategic partner to Respawn development leadership, ensuring quality is

  a core pillar of execution and live service success.

• Collaborate with central EA teams to leverage shared technology, AI, and

• Advocate for player-centric quality by connecting internal metrics to player

Requirements

• 12+ years of experience in software quality, quality engineering, or software

  development, with progressive leadership responsibility.

• Proven track record leading large, multidisciplinary QA/QE teams in high-scale,

  live or continuously delivered environments.

• Strong technical background in test automation, CI/CD, performance

  engineering, and modern development practices.

• Experience driving quality transformation initiatives, including shift-left strategies

  and automation at scale.

• Demonstrated ability to define and operationalize KPIs and quality metrics tied to

  product and player outcomes.

• Excellent communication and stakeholder management skills, with the ability to

  influence senior leadership.

• Experience working with globally distributed teams across multiple time zones.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

Pay is just one part of the overall compensation at EA.

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.