Head of Software Operations — Autonomy Data & AI Pipelines

Nuro; Mountain View (CA); On-site; USD 193,000 - 291,000; Full time

Job summary

Nuro is seeking a Head of Software Operations to lead the data generation and evaluation loop that trains and validates our AI models for autonomous driving. You will shape the data strategy, own end-to-end workflows, and drive improvements across the autonomy stack with our ML, simulation, and product teams.

Your team will coordinate data labeling, evaluation datasets, and KPI-driven optimization, partnering with engineering and data science to ensure high-quality releases and scalable

Qualifications

• 10+ years of operational leadership experience.
• 5+ years in AV, robotics, or complex ML operations with budget or P&L ownership.
• Proven track record managing large-scale vendor operations (labeling/annotation).
• Strong working knowledge of AI systems and cross-functional collaboration with engineering and product teams.
• Strong analytical skills to identify KPI gaps and drive execution.

Responsibilities

• Direct strategy and execution of the Software Operation organization, providing high quality data for AI models, conducting triage and root cause analysis to support autonomy and system teams.
• Own data labeling vendors as the extended software operation organization. Be responsible for quality, throughput SLAs, budgets, pricing negotiation.
• Manage embedded domain specialists doing deep-dive work on autonomy stack modules, and partner closely with engineering and data science to build out scenario and evaluation datasets.
• Set the operational KPIs, throughput metrics, and quality bar across all pipelines, and act as the main connective tissue between Software Operations, Engineering, and Product.
• Run a multi-pillar organization efficiently, evolving the organization structure to align with the business needs.

Skills

Operational leadership

Vendor operations management

AI systems knowledge

Cross-functional collaboration

Analytical skills

Scaling organizations

Job description

Nuro is seeking a Head of Software Operations to lead the data generation and evaluation loop that trains and validates our AI models for autonomous driving. You will shape the data strategy, own end-to-end workflows, and drive improvements across the autonomy stack with our ML, simulation, and product teams.

Your team will coordinate data labeling, evaluation datasets, and KPI-driven optimization, partnering with engineering and data science to ensure high-quality releases and scalable