Head of Sales & Homeowner Success

Point; United States; Remote; USD 260,000 - 300,000; Full time

Job summary

A dynamic fintech company is seeking a Head of Sales & Homeowner Success to lead their sales and support teams. This role requires extensive experience in sales leadership, preferably within mortgage or fintech sectors. The position is remote and involves scaling operations while maintaining a data-driven approach to achieve revenue goals. The company offers attractive benefits, including equity and generous time off.

Benefits

Generous health benefits

Unlimited paid time off

Flexible remote work options

Fully paid parental leave

Equity opportunities

Qualifications

• 10+ years sales leadership experience, preferably in mortgage or fintech.
• Proven track record of scaling sales teams.
• Skilled in designing go-to-market systems.

Responsibilities

• Lead Sales, Homeowner Support, and Revenue Operations.
• Build and scale a high-volume inside sales team.
• Establish a data-driven culture focusing on key metrics.

Skills

Sales leadership experience

Expert in consultative sales

Data-driven decision-making

Team management and scaling

Job description

Local or 100% Remote About Point Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals.

Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we’re scaling fast! You have the opportunity to join us at a pivotal stage.

Game-changing Product: We’re building a category defining company in home equity. We’ve earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers.

Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area.

Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture.

About The Role We’re looking for a seasoned, strategic sales leader to join us as Head of Sales & Homeowner Success. This is a highly visible leadership role overseeing our Sales, Homeowner Support, and Revenue Operations teams. You’ll be responsible for building and scaling a high-performing organization that drives growth of Point’s Home Equity Investment and future products while furthering our mission to make homeownership more valuable and accessible. As we scale rapidly, you’ll play a pivotal role in shaping Point’s growth trajectory and culture. This role reports to our Chief Growth Officer.

Your Responsibilities

• Own revenue outcomes by leading Sales, Homeowner Support, and Revenue Operations.
• Build and scale a high-volume inside sales team that thrives on proactive outreach and consultative selling. Create a culture of excellence and accountability.
• Design a repeatable, scalable sales motion — including compensation structures, pipeline management, and forecasting — to ensure predictable, high-velocity growth.
• Scale and evolve our offshore homeowner support team while championing the homeowner experience.
• Establish a data-driven culture, building rigorous reporting around key metrics and fostering continual testing and iteration.
• Recruit, develop, and inspire a strong leadership bench across sales and support.
• Drive operational excellence through smart use of data, technology, and process discipline.
• Partner closely with Marketing, Product, Operations, and Compliance to ensure seamless handoffs and maximize conversion from qualified leads to funded deals.

About You

• Extensive (10+ years minimum) sales leadership experience with a proven record of scaling inside sales teams in high-consideration industries (mortgage, fintech, or related strongly preferred).
• Expert in consultative sales, with the ability to instill accountability and build a high-performance, winning culture.
• Skilled at building teams through rapid growth — from hiring and developing frontline reps to coaching seasoned managers. Have successfully managed teams of 70+ with ability to scale beyond that.
• Highly data-driven and operationally rigorous; comfortable owning aggressive revenue targets and efficiency metrics.
• Strategic thinker with strong execution skills — a player-coach who thrives in fast-paced, early-stage environments.
• Experienced in designing and implementing structured go-to-market systems, tools, and metrics, and translating data into strategy and action.
• Driven to lead sales experimentation, foster learning, and accelerate results through cross-functional collaboration.
• An empathetic leader who puts the homeowner first, ensuring every interaction reflects trust, proactivity, and care.

Our Benefits

• Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
• Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays.
• Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in-person environment in our downtown Palo Alto, CA HQ.
• Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2–3 days per week while receiving full base pay.
• Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success.
• Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short- and long-term disability coverage.
• Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one-time home office reimbursement.

Point has detailed that the expected On-Target Earnings (OTE) for this role:

• All US metro areas | approximately $260,000 – $300,000, with the opportunity to exceed this with strong performance.

This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job-related factors, to determine final compensation.

Location Requirement: This is a remote position. However, candidates must reside in one of Point’s states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Point is proud to be an equal-opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.

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