Head of Revenue Operations

Transfr; New York (NY); On-site; USD 200,000 - 250,000; Full time

Job summary

An established industry player is seeking a dynamic Revenue Operations Leader to drive revenue growth through innovative strategies and team leadership. This pivotal role involves aligning sales, marketing, and customer success teams to optimize revenue processes and enhance customer experiences. The ideal candidate will have extensive experience in Revenue Operations, a strong grasp of data analysis, and exceptional leadership skills. Join a mission-driven company dedicated to creating impactful learning experiences and fostering career success for individuals of all backgrounds. This is an exciting opportunity to make a significant difference in the workforce landscape.

Benefits

Stock Options

401(k)

Paid Vacation

Sick Time

Medical Insurance

Dental Insurance

Vision Insurance

Qualifications

• 10+ years in Revenue Operations or Sales Operations, with leadership experience.
• Proven track record of driving revenue growth in high-growth environments.

Responsibilities

• Lead design and integration of data from marketing and sales funnels.
• Analyze marketing effectiveness and provide actionable insights.

Skills

Revenue Operations

Sales Operations

Data Analysis

Leadership

Problem-Solving

Communication Skills

Education

Bachelor's Degree

Master's Degree

Tools

Salesforce

Domo

Marketing Automation Platforms

Analytics Tools

Job description

Transfr is on a mission to help create pathways to career success. Our immersive career exploration and training simulations empower learners and job seekers of all ages find the right job for them and build the skills they need to enter (or reenter) the workforce or change careers — helping them improve their quality of life.

Immersive VR experiences from Transfr have been shown in studies to deliver better learning gains than video tutorials, slide presentations, and other training methods. Learners also find Transfr experiences highly engaging and enjoyable. At Transfr, we believe the future starts with innovative workplace training and skills development. We’re building bridges between schools, workplaces, and governments to help improve training and job placement pipelines and create a better tomorrow, today.

In the role of a Revenue Operations Leader at Transfr, you will play a critical role in driving revenue growth by leading and optimizing the operations, tools/systems, and enablement functions across the organization. This executive position is responsible for aligning sales, marketing, customer success, and finance teams to ensure seamless and efficient revenue processes. This person will develop and implement strategies that maximize revenue generation, improve operational efficiencies, and enhance the overall customer experience.

Responsibilities:

• Data Architecture & Collection:
• Lead the design, collection, and integration of data from multiple sources across the full marketing and sales funnel
• Ensure data accuracy and integrity using platforms.
• Collaborate with business users and technical teams to develop and implement BI standards and reference materials
• Manage reporting and visualization tools to distribute insights company-wide
• Develop and maintain dashboards that track KPIs across marketing, sales, and operations

Revenue Operations:

• Lead the revenue operations function, ensuring optimal performance and alignment of sales, marketing, and financial data
• Collaborate with RevOps and finance teams to model and analyze key revenue streams, providing actionable insights for leadership
• Drive the development of conversion metrics and standards to streamline reporting and optimize marketing and sales strategies

Performance Optimization:

• Analyze the effectiveness of marketing, customer success, and sales efforts, providing root cause analysis and recommendations for improvement
• Utilize data to identify areas for operational improvement, customer segmentation, and revenue growth opportunities
• Partner with sales and marketing teams to measure campaign ROI and optimize lead generation, conversion, and retention

Team Leadership & Development:

• Build, lead, and mentor a high-performing Revenue Operations team, fostering a culture of collaboration, innovation, and continuous improvement
• Set clear performance expectations, provide regular feedback, and support professional development for team members
• Promote cross-functional collaboration and communication across the organization

Qualifications:

• 10+ years of experience in Revenue Operations, Sales Operations, or a similar role, with at least 5 years in a leadership position
• Proven track record of driving revenue growth and operational efficiency in a high-growth or enterprise environment
• Deep understanding of sales, marketing, and customer success processes, and how they contribute to overall revenue generation
• Strong experience with Salesforce, Domo, marketing automation platforms, and analytics tools
• Exceptional leadership and people management skills, with the ability to inspire and motivate teams
• Excellent analytical, problem-solving, and decision-making abilities
• Strong communication and interpersonal skills, with the ability to influence and build relationships at all levels of the organization

What We Offer:
The base salary range for this position is expected to be between $200K-$250K with the actual base salary amount dependent on a number of factors, including but not limited to a candidate’s credentials, relevant experience, and primary job location. In addition to salary, this role is eligible for additional company benefits such as stock options, 401(k), paid vacation and sick time, and medical/dental/vision insurance.

In Closing:
If you're looking to make a big difference in the lives of others, we invite you to join us on our mission to make learning more intuitive and help individuals develop the skills they need for career success.

Be a part of creating pathways to prosperity by helping to develop training simulations to teach skills that lead to well-paying jobs, for all.

At Transfr, we embrace diversity because it breeds innovation. Transfr is an equal opportunity employer that participates in E-Verify committed to providing equal employment opportunities to all applicants, consultants, and employees, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Must be authorized to work in the United States without restriction.