Head of Research Operations & Team Growth

Physical Intelligence; San Francisco (CA); On-site; USD 180,000 - 230,000; Full time

Job summary

Physical Intelligence in San Francisco seeks a General Manager, Research Operations to lead a large, high-output data and research support team. You will own staffing, performance, retention, and day-to-day operations, ensuring resources focus on top priorities while building strong managers.

You will design training programs to raise performance and readiness for advanced research and deployment tasks, using data to drive quality improvements and productivity in a fast-changing, technical

Qualifications

• 7+ years leading large, high-output operations teams, ideally involving physical or hands-on work.
• Experience managing and developing managers and team leads.
• A track record of improving quality, productivity, and retention at scale.

Responsibilities

• Lead and develop a large operations team and its managers.
• Own staffing, performance, retention, and day-to-day operations.
• Make sure people and resources are focused on the highest-priority work.
• Build training and development programs that improve performance and prepare people for more complex research and deployment work.
• Use data to identify problems and improve quality, productivity, and how the team operates.
• Work closely with researchers and engineers to adapt the operation as their needs change.

Skills

Leading large ops teams

Managing managers

Improving quality

Staffing prioritization

Training program design

Data-driven decisions

Adapting to fast-changing tech

Job description

Physical Intelligence in San Francisco seeks a General Manager, Research Operations to lead a large, high-output data and research support team. You will own staffing, performance, retention, and day-to-day operations, ensuring resources focus on top priorities while building strong managers.

You will design training programs to raise performance and readiness for advanced research and deployment tasks, using data to drive quality improvements and productivity in a fast-changing, technical