Head of Regulatory & Quality Application Operations

Phiture; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Head of Regulatory & Quality Application Operations to lead a dedicated team in delivering high-quality technical solutions. This role involves managing application operations, optimizing processes, and ensuring project success through effective leadership and stakeholder engagement. The ideal candidate will have extensive experience in project management and a proven track record in regulatory and quality applications. This is an exciting opportunity to make a significant impact in a transformative environment dedicated to improving lives through innovative medical solutions.

Qualifications

• 7+ years in application operations focused on regulatory and quality solutions.
• Strong project management and stakeholder management skills.

Responsibilities

• Lead application operations for regulatory and quality applications.
• Manage project lifecycle and ensure stakeholder engagement.

Skills

Project Management

Leadership

Problem-Solving

Stakeholder Management

Risk Management

Change Management

Communication

Education

Bachelor's Degree in Business or IT

Itil 4, Prince 2 or SAFe CSP Certification

Tools

Agile Methodologies

Job description

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2023 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com.

Change is everywhere at Convatec. It’s transforming our business, and helping us improve millions of lives. And we’re nowhere near finished. Across every part of our business, we’re pushing for better. Join us on our journey to #ForeverCaring as a Head of Regulatory & Quality Application Operations, and you’ll do the same.

The Head of Regulatory & Quality Application Operations leads a dedicated team, focusing on delivering high-quality technical and business process solutions. The ideal candidate will have a proven track record in managing technology projects, applications operations, optimizing operational processes, and leading development teams to achieve strategic business objectives in the area of regulatory and quality applications.

Key Responsibilities

• Efficient and high performing application operations for regulator and quality applications
• Delivery and Project Leadership: Develop and implement project plans that align with the organisation’s strategic goals. Manage the entire project lifecycle, from initiation through to deployment and support.
• Team Management: Lead, mentor, and develop a team of developers, fostering an environment of continuous improvement and innovation. Allocate resources effectively and set clear team objectives.
• Stakeholder Engagement: Act as the main point of contact for business & project stakeholders, including business units and IT leadership. Ensure transparent communication regarding project progress, risks, and outcomes.
• Process Optimization: Utilise deep understanding of business processes and technology to identify opportunities for process improvement. Implement best practices to enhance efficiency and effectiveness of business operations.
• Quality Assurance: Oversee the quality of deliverables, ensuring they meet predefined standards and business requirements. Implement rigorous testing and QA processes to ensure the reliability and performance of solutions.
• Risk Management: Proactively identify and mitigate project risks. Develop and maintain comprehensive risk management plans to ensure smooth project execution.
• Vendor and Resource Management: Manage relationships with external vendors and partners, ensuring alignment with project goals and company standards. Oversee procurement and integration of third-party solutions as needed.
• Agile Methodology: Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently. Facilitate agile ceremonies and ensure the team adheres to agile best practices.

Key Requirements

• Minimum of 7 years of experience in application operations, with a focus on regulatory and Quality Solutions.
• Strong project management skills and successful project delivery track record
• Excellent problem-solving, leadership, and team management skills.
• Demonstrated ability to manage stakeholder relationships across all levels of an organization.
• Third party management capabilities
• Proficiency in risk management and change management.
• Outstanding communication and interpersonal abilities.

Education/ Qualifications

• A bachelor's degree in business, information technology, or a related field. Advanced degrees or certifications are a plus.
• Itil 4, Prince 2 or SAFe CSP Certification is a plus.

Travel Requirements

• Up to 10% of the time, mostly within Europe, Asia Pacific, and Americas. Most trips will include overnight travel.

Languages

• English (writing, speaking, reading)
• Spanish or Portuguese is a plus.

Our transformation will change your career. For good. You’ll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you’ll be supported to bring them to life. There’ll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.

This is stepping outside of your comfort zone.

This is work that’ll move you.

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [e-mail].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!