Head of Quality

Tutor Intelligence; Watertown (MA); On-site; USD 220,000 - 280,000; Full time

Benefits offered by this job

Fully employer-covered healthInsurance

A managed 401(k)

Unlimited PTO and 16+ holidays off for

Regular in-office meals and team 's"

Job summary

Tutor Intelligence, based in Watertown, MA, seeks a Head of Quality to own our quality system, supplier quality, and product safety certifications. You’ll lead quality engineers and report to the CTO, shaping a scalable quality function as production expands.

This is a building role with incoming inspection, supplier controls, and failure analysis in scope. You will establish a system that grows with the business and ensures certifiable quality across the supply base.

Qualifications

• Led a quality function at a company that builds complex electromechanical hardware in volume.
• Built or rebuilt a quality system and taken it through ISO 9001 or an equivalent certification.
• Run supplier quality across a supply base, including overseas suppliers.
• Taken a product through product safety certification.
• Built and led a team of quality engineers and managers.
• Make decisions from data and hold shipments when data says so.

Responsibilities

• Own the quality system and supplier quality across the supply base.
• Lead product safety certifications and quality targets with the team.
• Grow the quality engineers and managers and report to the CTO.

Skills

Quality leadership

ISO 9001 experience

Supplier quality management

Product safety certification

Team leadership

Data-driven decisions

Tools

Manufacturing Execution Systems

Job description

About Tutor

We believe robots should be the next chapter in making physical labor safer and more affordable. But, nearly nine out of ten American factories and warehouses don’t have a single robot. Tutor Intelligence is changing that.

We build robots that go straight into real factories and warehouses, to do real work, with real impact. Our robot Cassie does back-breaking work, moving boxes, pallets, and bulk goods for family-owned manufacturers to some of the largest brands in the world. Our robot Sonny does handwork, using two arms to achieve human-like dexterity in picking and packing. Every robot learns on the job, and each one we deploy makes the next one more capable, more affordable, and faster to put to work.

Founded at MIT and headquartered in Watertown, MA, we do it all in-house: the robotics hardware, the machine learning, and the field deployment and service. We’re a team of researchers, engineers, technicians, operators, and sellers who love building things and solving hard problems.

Our mission is grand: robots everywhere, for the common good, raising the standard of living across North America, and then the world.

Why Tutor?

Whether you’re designing robots, closing deals, running deployments, or creating the processes that help us scale, your work doesn’t sit on a shelf. It shows up on real production floors, making physical work safer and more affordable.

Our team of 160+ is driven by curiosity and a genuine love of building. Everyone here takes real ownership, learns fast, and holds a high bar while having each other’s backs. If you love hard problems and creating things that didn’t exist before, you’ll fit right in.

The Role

Tutor is hiring a Head of Quality to lead quality as a function, alongside the Head of Manufacturing. You own the quality system, supplier quality across our supply base, product safety certifications, and the quality targets the company holds itself to. The quality engineers and the quality manager report to you, and you grow the team from there. You report to the CTO. As our operations organization grows, you and the Head of Manufacturing will report to the leader of that organization.

This is a building role. The first pieces, incoming inspection, supplier controls and failure analysis, are being put in place by the team you will lead. Your job is to turn them into a system that holds as production grows, a supplier base we can trust, and a quality record that customers and certifying bodies can verify. You have the authority to hold any shipment that is not right.

Requirements

• You have led a quality function at a company that builds complex electromechanical hardware in volume
• You have built or rebuilt a quality system and taken it through ISO 9001 or an equivalent certification
• You have run supplier quality across a supply base, including suppliers overseas
• You have taken a product through product safety certification
• You have built and led a team of quality engineers and managers
• You make decisions from data, and you can hold a shipment when the data says so

Nice to haves

• Robotics, automation, vehicles, or capital equipment
• Reliability engineering methods: life testing, failure rate analysis, design reviews
• Building quality data and tooling that other teams use
• Experience with manufacturing execution systems

Benefits

• Fully employer-covered health insurance, so you’re protected without the premium.
• A managed 401(k) to help you plan for the future.
• Generous time off: unlimited PTO and all federal holidays off for full-time salaried employees, and 16+ days of accrued paid time off plus 1.5x pay on federal holidays for hourly employees.
• Regular in-office meals and team social events throughout the year.

$220,000 - $280,000 a year

Compensation

The base salary range for this role is $220,000 to $280,000, depending on experience.

As Tutor grows, so will our benefits. We’re continuing to invest in ways to support our team at work and beyond.

Tutor Intelligence is an equal opportunity employer and welcomes applicants from all backgrounds.