Head of Quality

Nicholas Associates; Town of Texas (WI); Hybrid; USD 120,000 - 150,000; Full time

Job summary

Nicholas Associates is seeking a Head of Quality to lead quality management across the USA and Canada, based in Texas with hybrid options. The role requires regular travel to customers, suppliers, and partners to ensure compliance with AS9100, ISO9001, FAA, and EASA standards.

The candidate will manage audits, lead root-cause investigations, and drive quality documentation and metrics. Strong communication and cross-functional collaboration are essential to support training and onboarding

Qualifications

• Senior quality leadership experience in aerospace or precision engineering.
• Extensive AS9100 knowledge with hands-on implementation.
• Familiar with FAA/EASA regulations; beneficial.
• Proven root cause analysis experience (8D, 5 Whys, FMEA).
• Excellent written and verbal English communication.

Responsibilities

• Manage all quality and compliance with AS9100, ISO9001, FAA, EASA and customer requirements.
• Oversee audits including supplier audits.
• Lead non-conformance investigations with root cause analysis.
• Maintain quality documentation for compliance.
• Provide quality metrics to the board.
• Assist with customer training and onboarding.
• Assist with supplier onboarding and compliance.

Skills

Senior quality leadership

AS9100 knowledge

FAA & EASA knowledge

Root cause analysis

Communication skills

Problem solving

Technical data reading

MS Office

Numeracy

Analytical thinking

Commercial awareness

Travel readiness

Job description

Position: Head of Quality, Quality Manager, Regional Quality Manager

Location: Texas based, can consider some hybrid working. Role will cover the whole of the USA and Canada and will require regular travel to customers, suppliers and partners

Team Size: Currently two - one quality engineer and one quality inspector. This is expected to grow significantly over the coming months

Working Language: Fluent written and spoken English is essential. Any Spanish or French language skills may be beneficial but are not a requirement

Standards: FAA, CAA, AS9100 suite. You will need extensive knowledge / experience of one or more of

• AS9110 (MROs)
• AS9120 (stockists & distributors)
• AS9101 (auditors)

Remit

• Manage all aspects of quality and compliance with the AS9100 suite, ISO9001, FAA, EASA, and specific customer requirements
• Manage all audit requirements including supplier audits
• Lead on non-conformance investigations, conducting root cause analysis to identify issues and provide effective solutions
• Manage all quality documentation to ensure compliance with all relevant requirements and bodies
• Provide quality metric measurement data to the board
• Assist with customer training and on-boarding
• Assist with supplier / partner onboarding and compliance

About You

• Strong experience in a Senior Quality position in aerospace, aviation, precision engineering or very similar is essential
• An in-depth knowledge of, and experience of working with the AS9100 suite of standards is essential
• Knowledge of FAA and EASA regulations is extremely beneficial
• Experience conducting root cause analysis (8d, 5 whys / 6 whys, FMEA, fishbone etc)
• Excellent communication skills written and spoken
• Proactive, solutions-focused, and able to work independently while supporting cross-functional initiatives.
• Ability to read and understand technical data including drawings and specifications, etc
• Must be computer literate and familiar with Microsoft Outlook, Word, MS Office.
• Numeracy and literacy skills are essential ; this role will require a high degree of attention to detail
• Analytical and problem-solving skills
• Strong commercial awareness and customer service ethics
• Able to travel frequently throughout the USA and Canada on a relatively regular basis, and further afield internationally when required (not frequent)

and corrective action management