Head of Projects & Delivery for AI Data Ops (Equity)

Terac

San Francisco (CA)

On-site

USD 180,000 - 240,000

Full time

14 days+

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Benefits offered by this job

Equity

Relocation bonus

Housing bonus

Health insurance

Dental & Vision

Job summary

Terac is seeking a Head of Projects to lead and scale delivery and customer success across 50+ projects monthly and 100+ clients by 2026. You will partner directly with the CEO to shape high-priority problems, manage the projects team from 5 to 20+, and ensure no detail falls through the cracks.

You thrive in ambiguity, provide exceptional judgment, and can context-switch between strategic planning, tactical execution, and people operations.

Qualifications

Operationally intensive roles such as marketplace operations and data operations.
Experience leading multi-stakeholder projects from definition through delivery.
Experience in AI, data, or technical workflows.

Responsibilities

Lead and manage a team of project leads and recruiters across multiple complex AI data and evaluation projects, ensuring clarity of ownership, priorities, and execution.
Drive on time, high quality delivery across custom data pipelines and expert labeling workflows, with a sharp focus on throughput, quality, and cost.
Ensure a top tier experience for Terac Experts, enabling them to produce high quality, scalable data while feeling supported and informed.
Partner with Product and Engineering to evolve internal tooling, workflows, and systems that unlock step function gains in efficiency and quality.
Own performance metrics across your portfolio, including quality, throughput, SLAs, utilization, and margin, and using data to drive continuous improvement.