Head of Product & Engineering — Guest Experience Platform

Meyandy LLC; Northern (KY); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Mews is expanding its Front of House engineering to scale guest recognition and personalised experiences across millions of interactions. You will lead engineering teams, ensuring fast delivery, healthy systems, and a high-performing culture that enables confident decision-making and sustained growth.

You will work closely with Product, Design, Data, and other directors to translate long-term strategy into executable plans while maintaining a high bar for quality and efficiency.

Responsibilities

• Direct the engineering teams across guest recognition, personalised experiences, automation, and role-aware workflows, building clarity, accountability, and a high-performance culture through managers and senior engineers.
• Set engineering direction that balances speed, quality, and long-term scalability across a complex, cross-product area.
• Work across Product, Design, Data, and other engineering directors to turn strategy into execution.
• Raise the bar on engineering excellence, operational health, and delivery rigour — areas Front of House has made a clear priority.
• Drive effective cross-team work where ecosystem value flows…

Job description

Mews is expanding its Front of House engineering to scale guest recognition and personalised experiences across millions of interactions. You will lead engineering teams, ensuring fast delivery, healthy systems, and a high-performing culture that enables confident decision-making and sustained growth.

You will work closely with Product, Design, Data, and other directors to translate long-term strategy into executable plans while maintaining a high bar for quality and efficiency.