Head of Product, Device

Inflection Managing Partner, Inc.; San Francisco (CA); Hybrid; USD 328,000 - 375,000; Full time

Job summary

Tools for Humanity is seeking a Head of Product, Devices to define the vision and roadmap for its device portfolio. You will lead the Device Product function across hardware, software, AI, and privacy, balancing long-term strategy with practical execution.

You'll collaborate with design, engineering, manufacturing, and leadership to drive product readiness, define success metrics, and deliver exceptional customer experiences at scale.

Qualifications

• 10+ years of product management experience with leadership for hardware and software products.
• Proven track record from concept through production, launch, and global scale.
• Experience defining strategy across hardware, software, AI, manufacturing, operations, and business considerations.
• Strong judgment on usability, reliability, quality, and customer trust.
• Ability to navigate ambiguity and influence senior stakeholders.
• Experience partnering with design and engineering to create seamless experiences.
• Excellent written and verbal communication skills for diverse teams.
• Technical fluency across consumer electronics, embedded systems, AI, biometrics, or related fields.
• Experience hiring, developing, and leading high-performing product teams.
• Hands-on, low-ego leadership with learning from customers and real-world performance.
• Willingness to travel globally to engage with users and partners.

Responsibilities

• Define long-term product vision and roadmap for TFH's device portfolio.
• Translate strategy, insights, constraints, and objectives into a clear product plan.
• Own the hardware lifecycle from concept to in-field iteration.
• Drive discovery through user research and market understanding.
• Define requirements, success metrics, priorities, and roadmaps.
• Collaborate with UX and Industrial Design to shape experiences and form factor.
• Coordinate with engineering, AI, manufacturing, supply chain, privacy, security, and leadership.
• Lead readiness for launches, quality, field validation, and post-launch learning.
• Build and mentor a high-performing product team and practices.
• Foster curiosity, rigorous thinking, accountability, and customer obsession.

Skills

Product leadership

Hardware & software products

Strategy development

User research

Cross-functional collaboration

Communication

Technical fluency

Travel willingness

Tools

NPI

Job description

About the Company:

Tools for Humanity (TFH) designs and builds technology behind World. World is building a real human network designed to accelerate people in the age of AI. As bots and autonomous agents reshape the internet, people, institutions, and applications need a trusted way to confirm who is a real human while preserving privacy. The TFH and World tech stacks make this possible: the Orb verifies real, unique people, World ID proves it privately, and World App puts these capabilities, and more, in people’s hands. Together, they add a human layer to an AI-driven internet.

World is already running at a global scale. More than 17 million people across 160 countries have verified with World ID, and more new Orb verifications take place each week. World App is already among the most used wallets globally. Developers are integrating World ID to build safer online experiences and create spaces where real people can participate, earn, and be recognized in ways AI simply can’t replicate.

Founded in 2019, TFH has more than 400 people across hardware, software, AI, cryptography, mobile engineering, and global operations. Our teams come from OpenAI, Tesla, SpaceX, Apple, Google, Stripe, Meta, Coinbase, Palantir and MIT Media Lab. We’re backed by leading investors, including a16z, Khosla Ventures, Bain Capital Crypto, Blockchain Capital, Variant, Tiger Global, and Coinbase Ventures, as well as prominent operators and founders across fintech and AI.

TFH and World have been featured on the cover of TIME Magazine, highlighted in Fast Company’s Next 5 in Fintech, and explored in a Bloomberg deep dive. The New York Times, Bankless and TechCrunch have all recognized our collective progress in identity, cryptography, AI, and global-scale hardware deployment. Our leadership is also named to the Time AI 100. Learn more about the newest product launches from our Liftoff event.

About the Team

The Device organization is responsible for designing, building, manufacturing, and operating the hardware products that power the World network.

We work across Industrial Design, User Experience, Hardware Engineering, Device Software, AI, Manufacturing, Supply Chain, Market Operations, Privacy, Security, Legal, Finance, and Support to deliver products that millions of people interact with around the world.

The Device Product team defines what we build and why. We translate company strategy, user needs, operational realities, and technical constraints into a clear product direction that aligns teams around the highest-impact opportunities. We partner closely with UX Design, which owns how the experience works, and Industrial Design, which shapes the physical expression of the product.

About the Role

We are looking for a Head of Product, Devices to define the vision, strategy, and roadmap for Tools for Humanity's device portfolio.

You will lead the Device Product function and be responsible for defining the products we build, the problems we solve, the users we serve, and the outcomes we measure. You'll work across every stage of the product lifecycle—from early concept and product definition through manufacturing, launch, and continuous improvement in the field.

This role sits at the intersection of hardware, software, AI, industrial design, manufacturing, privacy, security, and global operations. Success requires balancing long-term product vision with practical execution, making thoughtful tradeoffs, and bringing cross-functional teams together around a shared direction.

What You'll Do

• Define the long-term product vision and roadmap for TFH's device portfolio, including future hardware platforms, accessories, operator experiences, and adjacent product opportunities.

• Translate company strategy, customer insights, operational learnings, technical constraints, manufacturing realities, and business objectives into a clear product strategy.

• Own product direction across the full hardware lifecycle - from concept exploration through architecture, development, validation, manufacturing, launch, and in-field iteration.

• Drive product discovery through user research, field visits, operational data, customer feedback, and market understanding.

• Define product requirements, success metrics, priorities, and roadmap decisions while ensuring teams remain aligned around measurable outcomes.

• Partner closely with UX Design to shape intuitive end-to-end user and operator experiences, and with Industrial Design to ensure the physical product reflects the intended experience.

• Work alongside Hardware Engineering, Device Software, AI, Manufacturing, Supply Chain, Privacy, Security, Market Operations, and executive leadership to make informed product decisions and navigate complex tradeoffs.

• Lead product readiness for launches, including product quality, field validation, operational readiness, issue prioritization, and post-launch learning.

• Build, mentor, and grow a high-performing team of product managers while establishing strong product practices across the organization.

• Foster a culture of curiosity, rigorous thinking, accountability, and customer obsession.

What You'll Bring

• 10+ years of product management experience, including significant leadership responsibility for complex hardware and software products.

• Demonstrated success bringing products from early concept through production, launch, and global scale.

• Experience defining product strategy across hardware, software, AI, manufacturing, operations, and business considerations.

• Strong product judgment with a high bar for usability, reliability, quality, and customer trust.

• Proven ability to navigate ambiguity, make principled tradeoffs, and influence senior cross-functional stakeholders.

• Experience partnering closely with design and engineering organizations to build exceptional customer experiences.

• Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and drive alignment across diverse teams.

• Technical fluency across multiple disciplines such as consumer electronics, embedded systems, AI, biometrics, manufacturing, supply chain, reliability engineering, or global hardware deployment.

• Experience hiring, developing, and leading high-performing product teams.

• A hands-on, low-ego leadership style with a bias toward learning directly from customers, operators, and real-world product performance.

• Willingness to travel globally to engage with users, operators, manufacturing partners, and deployment teams.

Preferred Qualifications

• Experience shipping consumer electronics, robotics, medical devices, identity systems, biometric technologies, or other complex hardware products.

• Experience with high-volume manufacturing, New Product Introduction (NPI), and hardware development lifecycles.

• Experience building products where privacy, security, trust, and reliability are core product requirements.

• Experience partnering closely with Industrial Design and UX teams to create integrated physical and digital experiences.

Why This Role Matters

Devices are the physical foundation of the World network. As Head of Product, Devices, you'll help define how millions—and eventually billions—of people experience World for the first time. You'll shape the strategy behind products that combine advanced hardware, AI, software, and privacy-preserving technologies, while building the organization responsible for turning that vision into reality.
Pay transparency statement (for CA and NY based roles):
The reasonably estimated salary for this role at TFH in San Francisco ranges from $327,500 - $375,000, plus a competitive long term incentive package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, TFH offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, vision and mental health benefits, a 401(k) plan and match, life insurance, flexible time off, commuter benefits, professional development stipend and much more!