Head of Product Design

Glean-Technologies; Mountain View (CA); Hybrid; USD 250,000 - 300,000; Full time

Benefits offered by this job

Medical coverage

Vision coverage

Dental coverage

401k plan

Home office stipend

Education stipend

Wellbeing stipends

Company events

Healthy lunches daily

Job summary

Glean is seeking an experienced Product Design leader to build and grow our design organization, oversee the design of our product, and elevate the end-user experience for billions of interactions with AI. You’ll mentor design managers, product designers, content designers, and researchers to drive strategy, process, and excellence across product areas.

This hybrid Mountain View/San Francisco role involves collaborating with leadership to raise design quality, develop talent, and shape the

Qualifications

• 10+ years of leadership coaching and managing performance in Product Design, Content Design or UX Writing, and UX Research.
• Experience at high-growth or late-stage B2B tech companies managing managers.
• Strong portfolio showing impact on business through design work.
• Hands-on, collaborative leader with ownership and ability to juggle multiple priorities.
• Experience sourcing, interviewing and onboarding design talent.

Responsibilities

• Lead and grow a team of product designers, researchers, and content designers to meet company goals while maintaining quality.
• Refine and lead design processes and standards at Glean.
• Mentor designers and managers, setting clear performance expectations.
• Collaborate with Product and Engineering to ensure strategic alignment and metrics.
• Craft a long-term design strategy and articulate product vision through design.
• Foster a thriving, safe, and high-quality design culture across the team.

Skills

Team leadership

Product design

UX research

Hiring experience

Cross-functional collaboration

Job description

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About the role

Glean is searching for an experienced Product Design leader to develop and grow our product design team, and oversee the design of our product.

You will grow and manage a diverse group of design managers, product designers, content designers, and user researchers to create the best possible end user experience for Glean customers, and have the time of their careers while doing it. You’ll lead by example as you facilitate cross-functional collaborations and identify opportunities for the design team to operate more strategically, holistically, and effectively. You’ll work closely with our Head of Product, Product Engineering, Marketing, Data Science, and other function leaders as you establish a high bar for design execution and a vision for the future of our product.

You will

• Lead and grow a team of world‑class product designers, researchers, and content designers to consistently execute on company goals and deliver high‑quality product to our customers, balancing urgency and keeping a high quality bar. You should be willing to roll up your sleeves and jump in as necessary to direct the work.
• Refine and lead the standard for design processes at Glean.
• Mentor and develop the skills, talents, and careers of the designers and design managers on your team, coaching them to success and impact, and establish clear standards for performance and quality.
• Collaborate closely with leaders in Product and Engineering to ensure that product areas are both planning well and hitting their metrics. Be able to flexibly manage bandwidth as needs arise.
• Craft a compelling long term design strategy and vision and work closely with other leaders to articulate Glean’s product vision and strategy through design.
• Build a thriving, collaborative, safe, and fun culture where designers can do high‑quality work and lead in creating the future of AI at work for all knowledge workers in the world.

About You

• 10+ years of experience successfully coaching and managing performance of teams in Product Design, Content Design or UX Writing, and UX Research. Preferably you have experience doing that at a high growth or later‑stage tech company in B2B, including experience managing managers. You’ve worked at companies with very high design standards.
• A genuine curiosity about AI and what this means for the future of work, design, interaction patterns, etc. You’re passionate about AI applications and have tinkered around with them to develop a perspective on them.
• A strong portfolio of product work showcasing exceptional visual and interaction design craft as done by yourself and/or teams you’ve led and influenced that have positively impacted the business.
• Hands‑on, collaborative, low‑ego leader with a high level of ownership and drive, who can think big and dive deep while connecting the dots. You are comfortable juggling many responsibilities at the same time.
• Experience sourcing, interviewing, hiring, and onboarding for your team, as well as spot promising design talent.
• Experience with organizational planning and strong leadership experience managing lean teams with multiple priorities. Bonus if you have experience building distributed teams across time zones (e.g. Palo Alto and Bangalore)
• Consistent track record of effectively managing people, developing talent on your teams, and fostering a healthy design culture for team members to succeed.
• Mastery of the craft of design. You have a high product quality bar and a strong eye for visual and interaction design, and in depth knowledge of human‑centered design practices, research methodologies, and design tools. You map product design decisions back to user problems and build deep empathy and understanding for the end user.
• Strong experience partnering with PM, Engineering, and Marketing to drive vision, strategy, and execution to ship impactful products in fast‑paced, high growth startup
• Excellent written and verbal communication skills that leverage storytelling to drive alignment at different zoom levels and contexts to leadership, the design team, the company, and more.
• Experience defining and influencing product strategy and an understanding and appreciation for the accurate application of data and metrics in product design

Location

• This role is hybrid (4 days a week in our Mountain View or San Francisco office)

The standard base salary range for this position is $250,000 - $300,000 annually. Compensation offered will be determined by factors such as location, level, job‑related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time‑off policy, and the opportunity to contribute to your 401k plan to support your long‑term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused.

We’re committed to building and sustaining a diverse, inclusive workplace. We strive to attract and retain people with a wide range of backgrounds, experiences, and perspectives, and we do not discriminate on the basis of gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI‑focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.