Head of Product

Mission Underwriting Services; United States; On-site; USD 180,000 - 280,000; Full time

Job summary

Mission Underwriting Services is building a technology organization to power modern insurance programs. We seek a Head of Product to lead a strategic and hands-on effort, shaping a prioritized AI-enabled product roadmap and a high-performing team.

The role partners with the CEO and executives across underwriting, actuarial, operations, and engineering, influencing architecture and customer experience. The ideal candidate has a track record in AI-enabled software development, enterprise product

Qualifications

• Experience leading a product organization and defining a technology product strategy.
• Experience building AI-enabled software and data-driven platforms.
• Ability to translate opportunities into a prioritized roadmap and drive delivery across functions.

Responsibilities

• Lead the creation of the product organization and technology product strategy.
• Identify high-value AI, data, and automation opportunities across the enterprise.
• Build and lead high-performing product teams and define structure (PM, design, data product management).
• Partner with CEO and executive leadership to influence operating model, architecture, and customer experience.

Skills

AI strategy

Product leadership

Enterprise / B2B product management

Insurance industry knowledge

Team building

Job description

Purpose:

We are a commercial insurance Program Administrator focused on building and scaling specialty Insurance Programs. As part of our next stage of growth, we are transitioning from reliance on third‑party software and SaaS vendors toward developing and owning more of the technology that powers our business.

We are building a technology organization that combines deep insurance expertise with modern software development, data, automation, and artificial intelligence. Our goal is to create differentiated platforms and tools that improve underwriting, distribution, operations, program launch speed, portfolio management, and the overall experience of our brokers, carriers, and internal teams.

We are seeking an entrepreneurial and highly experienced Head of Product to lead the creation of our product organization and technology product strategy.

This person will be responsible for identifying the highest‑value opportunities for technology, AI, data, and automation across the enterprise, translating those opportunities into a prioritized product roadmap, and building the teams and operating model required to execute it.

The Head of Product will work closely with the CEO, executive leadership, underwriting, claims, actuarial, operations, distribution, finance, legal, compliance, and engineering. The role will initially be both strategic and hands‑on, requiring someone who can establish the product vision while also driving early product decisions, hiring, prioritization, and delivery.

The ideal candidate has experience in AI‑enabled software development, enterprise or B2B product management, and building high‑performing product teams. Experience in property and casualty insurance is strongly preferred.

This is an opportunity to build a product and technology organization at the foundation of a growing insurance company. The person in this role will have meaningful influence over the company's future operating model, technology architecture, AI capabilities, customer experience, and competitive position.

The Head of Product will not simply manage an existing product portfolio. This individual will help define what the company becomes: a modern insurance Program Administrator with the technology, data, and AI capabilities to build and scale Programs more effectively than traditional market participants.

Essential Duties/Functions:

Product Strategy and Vision

• Develop and lead the company's overall internally built product strategy, as well as AI software strategy.


• Establish a clear product vision aligned with the company's business strategy and long‑term competitive objectives.


• Identify opportunities to replace, improve, or integrate third‑party systems through internally developed technology.


• Create a multi‑year product roadmap designed to implement agentic AI across all MGA's in the portfolio, through a combination of in‑house technology and vendors.


• Define the principles, governance, and decision‑making processes that will guide product development.


• Help determine which capabilities should be built internally, purchased, integrated, or developed through strategic partnerships and oversee operation of those related to AI.

Insurance and Business‑Process Transformation

• Develop a deep understanding of how our Programs are originated, designed, launched, underwritten, distributed, administered, and managed.


• Partner with business leaders to identify the most important technology opportunities across the insurance lifecycle.


• Develop tools and platforms that support underwriting workflows, submission management, appetite and eligibility decisions, pricing, portfolio oversight, broker engagement, reporting, and program administration.


• Identify ways AI can improve decision‑making, productivity, knowledge management, risk selection, service, and operational efficiency.

Artificial Intelligence and Data

• Establish a practical and commercially focused AI product strategy.


• Identify and prioritize high‑value use cases for generative AI, machine learning, predictive analytics, intelligent automation, and decision‑support tools.


• Develop appropriate standards for data quality, model governance, security, privacy, explainability, and human oversight.


• Work with engineering, data, underwriting, actuarial, legal, compliance, and risk leaders to move AI initiatives from experimentation into production.

Product Organization and Team Building

• Build and lead a high‑performing product organization, initially hiring key product leaders and individual contributors.


• Define the appropriate product organization structure, including product management, product design, user research, data product management, and product operations.


• Identify talented employees in existing departments who may be well suited for product roles and create effective pathways for their transition.

Executive and External Leadership

• Serve as the senior executive voice for product strategy and technology‑enabled business transformation.


• Regularly communicate product prior