Head of Product

Black Spectacles; Seattle (WA); Remote; USD 130,000 - 180,000; Full time

Benefits offered by this job

Work From Home

Comprehensive Health, Dental, Vision Insurance

401(k) plan with company match

Generous Paid Time Off

Referral Program

Team Building Events

Job summary

A leading IT services firm in Seattle is seeking a Head of Product to oversee its SaaS-based learning platform and guide product strategy. The ideal candidate will have 12+ years in product management, exceptional skills in customer insight, and experience in leading teams to deliver high-quality products. This is an opportunity to make impactful decisions while working collaboratively across multiple departments to ensure business success. The role offers a full-time employment option with extensive benefits, including remote work flexibility.

Qualifications

• 12+ years of professional experience, including 8+ years in product management roles.
• Proven success owning and scaling SaaS-based products.
• Excellent communication and influencing skills.

Responsibilities

• Own product strategy and roadmap for the SaaS platform.
• Establish clear, testable requirements and user stories in JIRA.
• Collaborate with teams to ensure timely product releases.

Skills

Customer insight management

SaaS product ownership

Agile methodologies

Financial literacy

Cross-team collaboration

Education

Bachelor’s degree in Business or Computer Science

Tools

JIRA

Analytics tools (e.g., Mixpanel, Amplitude, GA)

Job description

About Black Spectacles

Are you a strategic, customer‑centric Head of Product who can balance big‑picture vision with detailed execution — connecting every decision to measurable business impact? At Black Spectacles, we’re proud to be the leader in our space, with the strongest brand, a thriving business, and an incredible opportunity for continued growth. We believe that success in product comes from curiosity, collaboration, and a relentless focus on creating value for customers — and at Black Spectacles you’ll find all three.

Role Overview

As a Head of Product, you’ll own major areas of our SaaS‑based online learning platform and eLearning products. You’ll translate strategic direction into actionable product plans, oversee backlogs, and guide cross‑functional execution to deliver high‑quality releases. Working closely with Engineering, Learning/Content, Marketing, Sales, and Customer Success, you’ll ensure decisions are grounded in customer insight and business outcomes such as ROI — with clear trade‑offs, success metrics, and risk rationale. You’ll help maintain clarity and momentum by organizing priorities, setting steady rhythms, and supporting teams to deliver high‑quality products.

Responsibilities

• Product Strategy & Roadmap – Define and sequence priorities with clear business cases (ROI, cost, and time‑to‑value) and establish a regular review cadence.
• Own customer insight – build a consistent discovery rhythm through customer calls, surveys, and experiments, and communicate insights clearly and practically across teams.
• Develop, prioritize, and maintain the product roadmap in collaboration with stakeholders.

• Requirements & Documentation – Define clear, testable requirements, user stories, and acceptance criteria in JIRA and related tools that reflect customer insight and business outcomes.
• Collaborate with design and engineering to scope features and ensure alignment with customer needs.

• Execution & Delivery – Strengthen structure through launch plans, checklists, and decision logs to support collaboration and predictable delivery.
• Track leading indicators and post‑launch results, communicating lessons learned and next steps.
• Partner with Engineering to ensure timely, high‑quality product releases and apply the right delivery approach for each initiative.
• Collaborate with Marketing and Sales to coordinate product launches, communications, and go‑to‑market strategies.

• Cross‑Team Collaboration – Build alignment and trust across Engineering, Learning, Marketing, Sales, and Leadership through clear, data‑informed communication.
• Ensure alignment on priorities, timelines, and success metrics.
• Serve as a strong advocate for the customer while balancing business needs.
• Mentor and coach an early‑career teammate on discovery, backlog management, and outcome‑driven planning.

• Business & Financial Accountability – Favor small, testable experiments before large investments.
• Make disciplined trade‑offs between opportunity, effort, and business impact, presenting clear ROI or payback expectations.
• Proactively surface constraints and mitigation plans.

Qualifications

• Bachelor’s degree in Business, Computer Science, or a related field, or equivalent experience.
• 12+ years of professional experience, including 8+ years in product management roles.
• Proven success owning and scaling SaaS‑based products, ideally in online learning or related industries.
• Experience working effectively in both Agile and Waterfall environments.
• Strong track record of delivering measurable customer and business impact through product strategy and execution.
• Deep financial literacy (ROI, unit economics, payback) with a disciplined, results‑oriented approach to decision‑making.
• Experience leading customer discovery and translating insights into actionable product direction.
• Skilled with analytics tools (e.g., Mixpanel, Amplitude, GA) to guide decisions and measure outcomes.
• Effective collaborator who builds trust across Sales, Marketing, Engineering, Content, and Leadership.
• Excellent communication and influencing skills to align stakeholders and drive execution.
• Experience mentoring or coaching product team members is a plus.
• Ability to travel quarterly for in‑person meetings and company events.

Benefits

• Work From Home: Enjoy the flexibility of working remotely year‑round.
• Comprehensive Benefits: Starting day one, access to BCBS Health, Dental, Vision, Disability, and Life Insurance coverage.
• Savings & Retirement Plans: FSAs, HSAs, and a 401(k) plan with company match up to 4%.
• Generous Paid Time Off: Accrue up to 3 weeks of vacation annually, along with 8 holidays, 2 floating holidays, and up to 1 week of sick leave.
• Referral Program: Earn rewards by referring top talent to our team.
• Team Building: Enjoy semi‑annual team gatherings and events that foster collaboration and camaraderie.

Our Ideal Teammate

• Motivated by contributing to a mission‑driven company that supports the architecture and design community.
• Analytical and detail‑oriented, producing precise, high‑quality work while respecting plans, timelines, and standards.
• Brings creative problem solving while staying grounded in customer insight, financial responsibility, and solid execution.
• Balances customer needs, business priorities, and product execution with sound judgment.
• Takes ownership and accountability for outcomes.
• Encourages calculated risks and shares ideas in a supportive environment.
• Takes a world‑class approach to their work and values collaboration.
• Lives our values of excellence, innovation, and taking care of our people.

Seniority Level

Director

Employment Type

Full‑time

Job Function

Product Management

Industries

IT Services and IT Consulting

Black Spectacles is an equal‑opportunity employer.