Head of People Analytics & Data Strategy

Klaviyo Inc.; Boston, Northern (MA, KY); Hybrid; USD 124,000 - 186,000; Full time

Job summary

Klaviyo is hiring a Lead People Analytics Partner to ensure great data shows up in time to help leaders decide. You’ll partner with HRBPs, TA, Total Rewards, and business leaders to translate people data into strategic actions that drive top performance and retention.

You'll build scalable, self-serve insights using AI, create dashboards and reports, and tell compelling data-driven stories that influence decisions across the company.

Qualifications

• 8+ years in people analytics, HR analytics, or a related analytics function, ideally at a high-growth tech company.
• Ability to draft people data narratives to drive conversation and influence at the senior leadership level.
• Strong SQL skills and fluency with a BI/dashboarding tool (Tableau, or similar).
• A track record of solving complex, ambiguous problems without much guidance and with raw data, and exercising independent judgment on how to get there.
• A track record of turning data into a narrative that changed a real business decision — not just a report that got read.
• Experience building self-serve tools or processes that reduced reliance on a central team.
• Comfort building and coordinating formal networks across HRBPs, TA, Total Rewards, People Tech, and senior business leaders.
• Experience designing and running employee listening programs (engagement surveys, pulse surveys, exit interviews) and turning results into action.
• Experience analyzing quality of hire and retention/attrition drivers, including why employees choose to leave.

Responsibilities

• Partner with HRBPs and leaders to inform business decisions with actionable insights.
• Design and implement employee listening programs and analyze results for continuous improvement.
• Create storytelling with data to connect people metrics to business strategy and drive action.
• Build scalable, self-serve insights foundations using AI for widespread stakeholder use.

Skills

8+ years in people analytics

SQL skills

BI/dashboarding (Tableau)

Storytelling with data

Independent judgment

Self-serve tools

Cross-functional partnership

Employee listening programs

Quality of hire analysis

Education

Bachelor or related field

Tools

Tableau

Snowflake

Job description

Klaviyo is hiring a Lead People Analytics Partner to ensure great data shows up in time to help leaders decide. You’ll partner with HRBPs, TA, Total Rewards, and business leaders to translate people data into strategic actions that drive top performance and retention.

You'll build scalable, self-serve insights using AI, create dashboards and reports, and tell compelling data-driven stories that influence decisions across the company.