Head of Outpatient Therapy Operations

Greenfield Rehabilitation Agency; Green Bay (WI); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Job summary

Greenfield Rehabilitation Agency, Inc. seeks a Director of Outpatient Services to lead our outpatient clinic in Green Bay, WI and oversee five additional therapy centers across Wisconsin.

The role balances patient care with operational leadership, driving clinical excellence and efficient revenue cycles. You will manage clinicians, collaborate with senior leadership, and foster a culture of collaboration and innovation while ensuring compliance with industry standards.

Qualifications

• Proven ability to lead and motivate teams in a skilled nursing facility or outpatient setting.
• Strong understanding of therapy services and operational management within the adult rehabilitation space.
• Excellent communication and problem-solving skills.
• Ability to drive continuous improvement and deliver results in a fast-paced environment.
• Bachelor’s degree is required along with current Wisconsin licensure.
• Minimum of three years of experience practicing as a therapist or assistant – OT, COTA, PT or PTA.

Responsibilities

• Lead and support a team of Senior Community Coordinators, therapists, and support staff to achieve operational and clinical excellence.
• Develop and implement strategies to drive performance, improve patient outcomes, and ensure a high standard of care.
• Work closely with our billing team to ensure a successful revenue cycle.
• Oversee the day-to-day operations of multiple centers within your region, ensuring smooth execution of both clinical and administrative functions.
• Foster a positive and collaborative work culture that promotes professional development and team engagement.
• Monitor and analyze KPIs related to patient care, productivity, and financial performance.
• Work closely with senior leadership to align goals with organizational objectives.

Skills

Leadership

Healthcare management

Therapy services

Communication skills

Problem solving

Education

Bachelor's degree

Wisconsin licensure

Tools

EHR systems

Billing software

Job description

Greenfield Rehabilitation Agency, Inc. seeks a Director of Outpatient Services to lead our outpatient clinic in Green Bay, WI and oversee five additional therapy centers across Wisconsin.

The role balances patient care with operational leadership, driving clinical excellence and efficient revenue cycles. You will manage clinicians, collaborate with senior leadership, and foster a culture of collaboration and innovation while ensuring compliance with industry standards.