Head of Operations (Guam-based)

Atkins Kroll, Inc.; Town of Texas (WI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Continuous learning opportunities

Comprehensive health and life insurance

Exclusive colleague perks

Fully maintained company car

Job summary

A leading heavy equipment dealer based in Guam is looking for a Head of Operations to oversee end-to-end performance across various services. The role requires a Bachelor’s degree and over 7 years of leadership experience in operations. Key responsibilities include driving operational strategy, ensuring compliance, and enhancing customer experience. The ideal candidate will have a strong background in logistics and fleet management.

Qualifications

• 7+ years in multi-line operations leadership including 3+ years managing large teams.
• Strong understanding of logistics, fleet management, and compliance standards.
• Ability to lead through change and simplify processes.

Responsibilities

• Drive operational strategy and performance across Rental, Diesel, Trash, Transport, and Fleet services.
• Champion safety, compliance, and fleet readiness.
• Oversee rental operations and customer experience.

Skills

Data-driven decision-making

KPI management

Workforce planning

Managerial coaching

Cross-functional collaboration

Proficiency with Microsoft Office and fleet/rental systems

Education

Bachelor’s degree in Operations, Supply Chain, Business, or Engineering

Job description

Do you want to lead a dynamic business that’s transforming global automotive distribution? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and accelerate our industry towards a low-carbon, sustainable future.

You’ll be instrumental in executing our bold and exciting strategy, delivering great experiences for our customers, colleagues, and partners. Powering the performance of a highly collaborative team of diverse and talented colleagues.

Here you can dream big and take bold action. Fully backed with the confidence to embrace interesting opportunities that will take us, and your career, to the next level.

Our Morrico Equipment team is seeking a Head of Operations to join our team in Guam. In this position, you’ll be accountable for end-to-end operational performance across Morrico Equipment’s Rental, Diesel Delivery, Trash, Transport, and Fleet functions. This role drives safety, service quality, utilization, cost, and growth by orchestrating people, fleet, and process excellence.

What you’ll do

• Drive operational strategy and performance across Rental, Diesel, Trash, Transport, and Fleet services, aligning capacity, staffing, and fleet readiness with demand.
• Champion safety, compliance, and fleet readiness by enforcing DOT/EPA and local standards, maintaining inspection and credential schedules, and standardizing operational procedures.
• Oversee rental operations and customer experience, ensuring high utilization, turnaround, service quality, and collaboration with Sales on growth and retention initiatives.
• Lead transport, diesel, and trash services with a focus on scheduling, dispatch, route optimization, and productivity through technology and performance coaching.
• Develop and empower managers and teams, fostering Inchcape Values and building strong leadership pipelines across frontline operations.
• Own operational KPIs and financial discipline, running performance reviews, driving continuous improvement, and managing costs, utilization, and data accuracy for transparency and growth.

About you

• Education: Bachelor’s degree preferred in Operations, Supply Chain, Business, or Engineering, or equivalent experience.
• Experience: 7+ years in multi-line operations leadership (rental, fleet, logistics, or field services), including 3+ years leading managers and large frontline teams.
• Knowledge: Strong understanding of logistics, fleet management, compliance (DOT/EPA), rental operations, port/cargo processes, and customer service standards.
• Skills: Data-driven decision-making, KPI management, workforce planning, managerial coaching, cross-functional collaboration, and proficiency with Microsoft Office and fleet/rental systems.
• Abilities: Lead through change, manage risk, simplify processes, align teams to daily standards, and maintain performance under pressure.
• Health, Safety & Environment (HSE): Ensure a safe workplace through training, inspections, incident reporting, contractor oversight, and continuous improvement in HSE performance and compliance.

We offer you

• Benefit from clear career paths, continuous learning & MNC Exposure
• Access comprehensive health and life insurance (including dependent in health insurance)
• Enjoy exclusive colleague perks, including discounts on vehicle purchases and more.
• A fully maintained company car

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

Opportunity for everyone

At Inchcape, inclusion accelerates our success. We are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all. Click here to learn more about our commitment to Inclusion and Diversity.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more visit www.inchcape.com

Based on the island of Guam, Morrico Equipment was established in 1990 by Allan Morrison along with founding directors Ross Morrison and Torgun Smith. After being acquired by Atkins Kroll, Inc. (an Inchcape Company) in December 2021, Morrico Equipment continues to be one of the largest heavy equipment dealerships in Guam and Micronesia.

Morrico Equipment specializes in new and used heavy equipment sales, rental, parts, diesel fuel delivery, Trashco Guam, and diesel repair service to Guam, the Northern Mariana Islands, the Federated States of Micronesia, the Republic of the Marshall Islands, and the Republic of Palau. Visit here to learn more: Morrico Equipment Guam

Seniority level

• Director

Employment type

• Full-time

Job function

• Management, Sales, and Strategy/Planning

Industries

• Motor Vehicle Manufacturing, Construction, and Retail Motor Vehicles