Head of Operations

Scalis LLC; Los Angeles (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

HIVE is building the future of micromobility safety with a lightweight, collapsible helmet and a vending-driven distribution model. We are seeking a Head of Operations to lead end-to-end operations as we approach scaled city deployments.

This role will own manufacturing oversight, logistics, and the deployment of vending infrastructure in key cities, requiring a hands-on leader with deep supply chain experience and a track record of solving first-of-its-kind challenges.

Qualifications

• Strong project management and cross-functional leadership abilities.
• Deep operational experience across manufacturing, logistics, and supply chains.
• Experience scaling hardware startups, ideally with vending or retail distribution.

Responsibilities

• Own end-to-end operational strategy for scaled city deployments.
• Oversee manufacturing, logistics, and vending infrastructure in key cities.

Skills

Project management

Cross-functional leadership

Supply chain management

Logistics planning

Manufacturing oversight

Hardware startups

Vendor relations

Job description

Narrative: The Case for HIVE and the Head of Operations Role

Micromobility is surging. Cities around the world are seeing exponential growth in e-scooter and bike usage, driven by demand for faster, cleaner, and more accessible transportation options. But this revolution comes with an overlooked risk: over 80% of all rides happen without a helmet .

That’s not just a statistic—it’s a public health crisis.

The reason for this helmet gap isn’t a lack of awareness; it’s a lack of access. Helmets are bulky. They’re expensive. And unless you carry one with you at all times, they're simply not there when you need them. The very spontaneity that makes micromobility compelling is also what makes it dangerous.

HIVE was built to solve that.

We’ve developed a lightweight, collapsible helmet that folds down to fit in a backpack—and doesn’t break the bank. It’s a product designed for the modern rider: portable, affordable, and ready wherever your ride begins.

But a great product isn’t enough. To bring HIVE to the world, we need to build the operational backbone that will support large-scale city deployment through our unique vending-driven distribution model. This means delivering a helmet experience that is seamless, stocked, and scalable.

We’re now looking for a Head of Operations to help lead that charge.

This person will be among the first key hires at HIVE, joining at a critical moment as we finalize product development and move into scaled market launch. They’ll own the end-to-end operational strategy—from project managing manufacturing and logistics, to building and overseeing our vending infrastructure in key cities. The ideal candidate is a self-starter with deep operational instincts, experience navigating complex supply chains, and a passion for solving first-of-its-kind challenges.

If you're excited by the idea of bringing safety to the streets at scale—and doing it with a product that redefines how helmets show up in the world—then HIVE might be the ride you're looking for.

Preferred Skills

Strong project management and cross-functional leadership abilities

A roll-up-your sleeves, problem-solving mindset for navigating first-of-its-kind challenges

Deep Operational Experience, ideally including supply chain management, manufacturing oversight, and logistics

Experience scaling hardware or physical product startups (even better if you've worked with vending or retail distribution models!)