Head of Operations

24 Seven Inc.; Hoboken (NJ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Base salary plus bonus

Full health coverage

Opportunities for growth

Job summary

24 Seven Inc. is seeking a strategic professional to oversee their order management team, ensuring timely and accurate processing of orders. Located in Hoboken, NJ, this role requires at least 10 years of experience with a focus on management and people skills.

The ideal candidate will demonstrate strong negotiation capabilities and be involved in strategic operational planning. The position offers a competitive salary plus bonuses, and comprehensive health coverage with significant opportunities for growth.

Qualifications

• 10+ years of experience, including 5 years in a management position.
• Proven ability to manage teams and navigate strategic operations.

Responsibilities

• Oversee the order management team to process orders accurately.
• Ensure compliance with all relevant legislation.
• Negotiate and manage 3PL provider activities.
• Participate in Sales & Operational Planning routines.
• Implement system improvements to minimize manual entry.

Skills

People management skills

Strategic thinking

Job description

24 Seven is an award-winning creative staffing and recruiting firm that connects high caliber talent with leading brands. For 15 years, 24 Seven has been providing temporary, temp-to-hire, direct hire and executive search solutions to leading organizations across many industries, including fashion, luxury, retail, e-commerce and beauty. We support our clients evolving talent demands with offices in New York, London, Toronto, Los Angeles, Santa Monica, Orange County, Chicago, San Francisco, Seattle, Portland, Philadelphia and Atlanta.

Job Description

Company Overview:

Our client is a fast-growing medical technology company that has revolutionized the fitness world. Their products change the way most people think and feel about fitness, nutrition and a healthy lifestyle. With a refreshingly inclusive and collaborative company culture, they are ever evolving and strive to bring their consumers the best quality products.

Position Overview:

In this role you will oversee the order management team, ensuring orders are processed on time and correctly and any related inquiries are managed professionally.

Responsibilities:

Work via 3PL to ensure on-time, in full delivery of customer orders and strive to ensure zero overdue orders

Ensure all activities are carried out in compliance with local, national and international legislations

Source, negotiate and oversee activities of all 3PL providers – including fulfillment centre, inbound and outbound freight providers

Participate in Sales & Operational Planning routines – including customer forecast reviews and inventory planning meetings

Identify and implement system improvements to minimize manual data entry (EDI)

Qualifications

Key Qualifications:

10+ years experience (with minimum 5 years at management level)

Demonstrated people management skills

Strategic thinker

Additional Information

Located in Hoboken, NJ.

Base salary plus bonus. Full health coverage.

Great company with tremendous room for growth.

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