Head of Merchant Partnerships & Strategy

Affirm; Seattle (WA); On-site; USD 275,000 - 350,000; Full time

Benefits offered by this job

Health care coverage

Flexible Spending Wallets

Competitive time off

Employee stock purchase plan (ESPP)

Job summary

Affirm is seeking a strategic leader for their Account Management team, focused on fostering long-term partnerships with merchant partners. In this role, you will develop and drive the strategy for a diverse portfolio of complex merchants, enhancing both operational health and partnership value.

Qualified candidates should have over 12 years of extensive experience in account management or similar fields, and possess exceptional leadership and analytical skills. The role offers a remote-first work environment with competitive pay and comprehensive benefits.

Qualifications

• Deep commercial leadership experience in high-growth settings.
• Strong ability to influence organizational strategy.
• Proven track record of building cross-functional alignment.
• Experience influencing decisions in multi-layered customer-facing environments.
• Exceptional relationship-building skills with executives.

Responsibilities

• Lead strategy development and team management for merchant partnerships.
• Set vision for account management with alignment to company goals.
• Drive performance across retention and growth initiatives.
• Build relationships with executive stakeholders at large merchants.

Skills

Commercial leadership experience

People leadership

Strategic thinking

Analytical skills

Communication skills

Education

12+ years in account management or related roles

Job description

Affirm is seeking a strategic leader for their Account Management team, focused on fostering long-term partnerships with merchant partners. In this role, you will develop and drive the strategy for a diverse portfolio of complex merchants, enhancing both operational health and partnership value.

Qualified candidates should have over 12 years of extensive experience in account management or similar fields, and possess exceptional leadership and analytical skills. The role offers a remote-first work environment with competitive pay and comprehensive benefits.