Head of Marketing Operations & Analytics

Harvey; San Francisco (CA); On-site; USD 206,800 - 310,200; Full time

Job summary

Harvey is redefining AI-native marketing with a heads-up on the operating system powering the marketing engine. The Head of Marketing Operations and Analytics owns platforms, data, and automation to drive pipeline and revenue in a modern, compliant, data-driven way.

You will build measurement frameworks, tech stack, and reporting that connect every marketing dollar to revenue, partnering across revenue ops, GTM systems, product marketing, and sales leadership to scale the function responsibly

Qualifications

• 10+ years in marketing operations, analytics, or growth ops with 5+ years leading teams.
• Deep hands-on expertise across modern B2B marketing tech stack: automation, CRM, attribution, routing, enrichment, visualization.
• Fluent SQL and marketing data pipelines; able to query, QA, and troubleshoot data directly.
• Proven experience applying AI/automation to marketing operations; shipped production systems.
• Track record building analytics and attribution linking activity to pipeline/revenue in SaaS.
• Experience owning data governance, privacy, and consent for marketing.
• Experience managing marketing tech budgets and vendor contracts.
• Experience leading teams in high-growth, AI-native environments.
• Strong cross-functional partnership and change-management skills.
• Builder mindset: scale marketing operations infrastructure.

Responsibilities

• Own the marketing technology stack across automation, CRM, ad platforms, and data visualization.
• Lead AI and automation adoption; deploy workflows in production.
• Build unified marketing analytics, reporting, and ROI measurement for leadership.
• Architect lead lifecycle infrastructure: funnel stages, scoring, routing, handoffs.
• Own data governance, consent management, and privacy frameworks.
• Drive operational excellence with scalable workflows, experiments, QA, and fast iteration.
• Manage budget and vendor renewals; negotiate contracts with finance/procurement.
• Lead and develop a high-performing global marketing operations team.
• Partner with GTM systems, product marketing, sales, and finance to align targets.

Skills

SQL

Marketing analytics

AI in marketing

Cross-functional leadership

Vendor management

Budget management

Data governance

Change management

Team development

Marketing technology stack

Tools

CRM

Marketing automation

Attribution tools

Lead routing/enrichment

Data visualization

Job description

Harvey is redefining what an AI‑native marketing organization looks like, and this role designs the operating system behind it. The Head of Marketing Operations and Analytics owns the platforms, data, and automation that power Harvey's marketing engine. It's a rare shot at architecting a category‑defining function with a brilliant team, an AI‑native mandate, and full latitude to build it right for the long term.

You'll build the measurement frameworks, technology stack, and reporting systems that connect every marketing dollar to pipeline and revenue, partnering closely with revenue operations, GTM systems, product marketing, and sales leadership to make Harvey's systems and operations data‑driven, compliant, and efficient.

What You'll Do

• Own the marketing technology stack — evaluate, implement, and optimize tools across marketing automation, CRM, ad platforms, attribution, lead routing and enrichment, and data visualization to support a modern, AI‑first operating model.
• Lead AI and automation adoption — identify and ship agentic workflows and automation that remove manual work across the funnel; go beyond piloting tools to running them in production.
• Build unified marketing analytics and reporting — attribution models, pipeline dashboards, and campaign ROI measurement that serve as a single source of truth for marketing, finance, and sales leadership, and translate into clear, actionable insight.
• Architect lead lifecycle infrastructure — define funnel stages, scoring models, routing logic, and handoff criteria in partnership with revenue operations and sales development.
• Own marketing data governance and compliance — ensure data quality, consent management, and privacy frameworks are built into every system and workflow.
• Drive operational excellence — build scalable workflows, automations, experimentation and optimization practices (e.g., A/B testing), and QA processes that ensure data integrity and let the team move fast without sacrificing quality.
• Own budget and vendor management — manage the marketing operations budget and technology renewals, and evaluate/negotiate vendor contracts in partnership with finance and procurement.
• Lead and develop the team — lead and develop a high‑performing global organization as Harvey scales its marketing investment.
• Partner cross‑functionally — work with GTM systems, product marketing, customer engagement, sales leadership, and finance to align on targets, surface insights, inform investment decisions, and lead change management across a fast‑moving organization.

What You Have

• 10+ years of experience in marketing operations, marketing analytics, or growth operations, including 5+ years managing and developing teams.
• Deep, hands‑on expertise in the modern B2B marketing technology stack across marketing automation, CRM, attribution tools, lead routing/enrichment, automation/orchestration platforms and data visualization tools.
• Working fluency in SQL and marketing data pipelines, with the ability to query, QA, and troubleshoot data directly.
• Demonstrated experience applying AI, automation, and agentic workflows to marketing operations. You've shipped production systems, not just piloted tools.
• Proven track record building marketing analytics and attribution frameworks that connect marketing activity to pipeline and revenue in a sales‑led SaaS environment.
• Experience owning data governance, privacy, and consent frameworks for a marketing organization.
• Experience managing marketing technology budgets and negotiating vendor contracts.
• Experience managing and developing teams in high‑growth environments, ideally at fast‑growing, AI‑native companies familiar with modern technology stacks.
• Strong cross‑functional partnership and change‑management skills, with demonstrated ability to align marketing, sales, finance, and systems teams around shared goals and data, and to translate complex data into clear insight for executive decision‑making.
• A builder's mindset - you have taken marketing operations infrastructure from early‑stage to scaled, and you thrive in environments where you can design systems rather than inherit them.

Compensation

$206,800 - $310,200 USD

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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [e-mail]