Head of Logistics

Menlo Ventures; San Francisco (CA); Hybrid; USD 365,000 - 435,000; Full time

Benefits offered by this job

Competitive compensation

Generous vacation and parental leave

Flexible working hours

Lovely office space

Job summary

Menlo Ventures is looking for a Logistics Manager in San Francisco, California, to oversee processes in warehousing, inventory, and shipping operations. This role requires running logistics for high-value equipment and compliance with trade regulations.

The ideal candidate should have a background in global hardware logistics, be comfortable with high-value freight management, and have experience in writing SOPs. Competitive salary ranges between $365,000 and $435,000 annually, with a hybrid work policy requiring some office time.

Qualifications

• Have run global hardware logistics at hyperscaler, large OEM/ODM, telecom, or energy-infra scale.
• Have written SOPs and QA systems for a hardware operation.
• Have been the business-side owner of a WMS/inventory system.

Responsibilities

• Own process and SOP engineering.
• Run warehousing and inventory.
• Be the business owner for the asset-lifecycle platform.
• Own high-value shipping operations.
• Run trade compliance and reverse logistics.

Job description

What You’ll Do

• Own process and SOP engineering. Author the procedures that govern receiving, inspection, kitting, integration, ship-out, install, and RMA - and the QA/audit loop that proves they’re being followed. Turn field incidents into process changes, not memos.
• Run warehousing and inventory. Stand up the warehouse network (3PL vs. in-house), the sparing model that keeps every PoP inside its replacement SLA, and cycle-count/reconciliation discipline that keeps book and floor in agreement.
• Be the business owner for the asset-lifecycle platform. Partner with the Core Services software team building our inventory/ALM system - define the data model, state machine, and EDI/WMS integrations it needs; you decide what "correct inventory" means, they make the system enforce it.
• Own high-value shipping operations. Carrier selection and management, lane risk assessment, GPS/tamper traceability, named handoff owners, insurance and claims - so when something goes missing we know where, when, and who before it costs us a site date.
• Own heavy and oversized logistics. Generators, switchgear, fully-integrated racks: route surveys, permits, rigging and crane coordination, shock/vibe acceptance criteria, and the site-receiving plan on the other end.
• Run trade compliance and reverse logistics. ECCN/ITAR classification and licensing across jurisdictions; RMA, repair/refurb, decommission and disposition.
• Build the team. Hire and lead warehouse ops, logistics coordinators, process/QA engineers, and trade compliance. This is a build-the-function role.

You may be a good fit if you

• Have run global hardware logistics at hyperscaler, large OEM/ODM, telecom, or energy-infra scale - multi-site warehouse network, 3PL management, high-value and oversized freight.
• Have personally written the SOPs and the QA system for a hardware operation, and have the scar tissue from the time the SOP existed but nobody followed it.
• Have been the business-side owner of a WMS / inventory / asset-lifecycle system - defined requirements, drove the integration, owned data quality.
• Have moved heavy equipment (generators, transformers, skids, prefab modules) including permits, rigging, and site receiving - not just parcel and LTL.
• Have stood up a function from near-zero: picked the systems, wrote the processes, hired the team, owned the number.
• Are fluent in trade compliance for dual-use electronics across NA/EU/APAC.
• Are equally comfortable in a vendor QBR, a software requirements review, and on a loading dock.

Nice to have

• Network/optical hardware specifically - line systems, pluggables, chassis - and the failure/sparing math that goes with it.
• Secure-logistics or high-theft-lane experience (semiconductor, pharma, defense, precious metals).
• Central integration / rack-build line experience, including shock/vibe qualification.
• Supply-chain analytics or cost-attribution background.

Annual Salary

$365,000-$435,000 USD

Requirements

Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience.

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience.

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position.

Location-Based Hybrid Policy

Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa Sponsorship

We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

Benefits

We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.