Head of Key Accounts Management

Getz Healthcare Pty Limited; Arkansas; On-site; USD 90,000 - 120,000; Full time

Job summary

A healthcare solutions company in the United States is seeking an experienced Key Account Management Unit Lead to oversee a team and drive sales growth. The role involves strategic leadership, team development, and strong customer engagement skills. Candidates should have a Bachelor's degree and a minimum of seven years in the pharmaceutical or healthcare sectors, including managerial experience.

Qualifications

• Minimum of 7 years of working experience, with at least 5 years in management.
• Strong understanding of Pharmaceutical, Medical Devices, and Healthcare products.
• Experience in distribution setup and knowledge of the retail industry.

Responsibilities

• Develop and implement growth strategies for the territory.
• Lead a high-performing team through coaching and training.
• Maintain documentation and oversee report submissions.
• Build relationships with key stakeholders.
• Analyze data to support decision making for growth.

Skills

Leadership

Team Development

Data Analysis

Negotiation Skills

Sales Forecasting

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Overview

This position leads and oversees the activities of the National Key Account Management Unit. The position is primarily responsible for leading a team of Key Account Managers to achieve monthly and annual objectives in Sales, Forecast, Accounts Receivable (AR), Returns, and Customer Call. The role includes coaching and mentoring to ensure a well-trained and highly motivated team, and leads business development strategies and implementation to ensure that all business partners' needs and expectations are met.

Responsibilities

• Strategic Leadership & Growth
  • Develops territory-specific growth strategies, collaborates on sales forecasts, and ensures execution of trade marketing and stocking plans with business partners.
• Team Development & Coaching
  • Leads a high-performing team through objective setting, training, on-the-job coaching (OJC), and motivational activities, while ensuring timely recruitment and adherence to company values.
• Operational Excellence
  • Oversees accurate and timely submission of reports (e.g., WER, forecasts), validates team outputs, and maintains organized documentation and company assets.
• Customer & Stakeholder Engagement
  • Builds strong relationships with key decision-makers, supports business presentations, and fosters cross-functional collaboration to drive business development.
• Data-Driven Decision Making
  • Continuously updates and analyzes insights to support organic growth and ensures strategic resource planning and execution.

Qualifications

• Bachelor's Degree from any reputable university
• Minimum seven (7) years of working experience with at least 5 years managerial experience and has good understanding of the Pharmaceutical, Medical Devices, and other Healthcare related products
• Extensive knowledge and solid foundation/working experience in the Drugstore, Wholesaler and Sub distributor channels
• Strong background in a distribution setup, and experience gained from the pharmaceutical and/or retail industry; excellent influence and negotiation skills, communication skills, coaching and mentoring, sales forecasting, as well as advanced knowledge in Microsoft Office