Head of IT Controls & Compliance - Audit Readiness

Georgia System Operations Corporation; Tucker (GA); On-site; USD 120,000 - 190,000; Full time

Job summary

Georgia System Operations Corporation (GSOC) seeks a Manager of IT Controls and Compliance to lead IT controls, compliance, audit readiness, and service-management capabilities across GSOC, GTC, and OPC. This role ensures SOX and NERC CIP alignment while guiding policy development and control ownership.

You will supervise IT controls, manage audits, and drive continuous improvement in a mission-critical environment, balancing regulatory demands with practical product delivery and customer

Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Equivalent combination of education, training, and directly related work experience may be considered.
• Ideally, 10+ years of relevant experience in areas such as IT, IT audit, application support, software engineering, IT service management, agile delivery, cloud infrastructure, virtualization, business analysis, or technology operations.
• An associate degree in a related field with ideally, 14+ years of relevant experience, including approximately 5+ years in a supervisory or leadership role, may be considered as equivalent experience.
• Ideally, 18+ years of directly related experience, including approximately 5+ years in a supervisory or leadership role, may also be considered as equivalent experience.
• Experience leading IT controls, compliance, audit, service-management, or process-improvement work in a complex technology environment.
• Strong verbal and written communication skills with the ability to work effectively with technical teams, business stakeholders, leadership, auditors, and vendors.
• Excellent organization, time management, analytical thinking, creative problem-solving, and relationship-management skills.
• Demonstrated people-leadership capability, including performance management, personnel development, resource utilization, work direction, and team dynamics.
• Ability to balance strategic priorities, operational needs, regulatory requirements, customer expectations, team capacity, and business risk.

Responsibilities

• Lead the team, controls, processes, standards, and stakeholder relationships that strengthen IT controls and service delivery across GSOC, GTC, and OPC.
• Develop and maintain IT policies, standards, controls, procedures, process documentation, and ownership assignments.
• Oversee the design, implementation, operation, testing, assessment, reporting, and continuous improvement of IT internal controls.
• Support IT controls required for Sarbanes-Oxley and NERC CIP compliance and promote adherence to applicable laws, regulations, industry standards, corporate policies, guidelines, and procedures.
• Coordinate with internal and external auditors during independent assessments, provide clear and timely support, and ensure audit evidence and control documentation are complete and accurate.
• Partner with IT leadership to develop, track, and complete management action plans when control gaps or audit findings are identified.
• Lead IT service-management processes, including change, incident, knowledge, asset, software license, and vendor management.
• Ensure new and revised controls and processes are appropriately tested before implementation and monitored for ongoing effectiveness.
• Develop and report operational metrics, control-performance information, process results, risks, issues, and improvement opportunities.
• Provide leadership and support during major incidents, disaster recovery events, business continuity activities, and security incident response and recovery plan activation.
• Build and maintain productive relationships with IT peers, business stakeholders, auditors, vendors, and other partners while promoting responsive customer service.
• Manage the department budget, forecasts, expenditures, contracts, purchase orders, and related cost-management responsibilities.
• Lead team staffing, work allocation, performance management, coaching, development, training, coverage planning, and retention activities.
• Communicate a clear vision and strategy, model high standards for integrity and cooperation, and foster innovation and continuous improvement.
• Manage routine departmental administration, reporting, operational metrics, timesheets, and other personnel-related processes.

Skills

IT controls

Compliance

Audit readiness

Stakeholder management

Leadership

Budget management

Vendor management

Process improvement

IT service management

Agile practices

Change management

Incident management

Knowledge management

Asset management

Software license management

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, or related field

10+ years of relevant experience

Associate degree with 14+ years including 5+ years in supervisory role

18+ years of directly related experience including 5+ years in leadership

Tools

ITIL processes

Service-management tools

Job description

Georgia System Operations Corporation (GSOC) seeks a Manager of IT Controls and Compliance to lead IT controls, compliance, audit readiness, and service-management capabilities across GSOC, GTC, and OPC. This role ensures SOX and NERC CIP alignment while guiding policy development and control ownership.

You will supervise IT controls, manage audits, and drive continuous improvement in a mission-critical environment, balancing regulatory demands with practical product delivery and customer