Head of Infrastructure & AI-Driven Cloud Ops

Aculocity; Chicago (IL); Sur place; USD 180 000 - 230 000; Plein temps

Avantages offerts par ce poste

Competitive compensation

Annual bonuses

Medical, dental, vision coverage

401(k) with 4% company match

Paid holidays

Résumé du poste

Aculocity in Chicago or Birmingham seeks an Infrastructure and Cloud Operations Lead to own and improve IT infrastructure, cloud platforms, identity, networks, and end-user services across a global manufacturing environment.

You will stay hands-on in major incidents, drive AI-enabled monitoring and automation, manage daily operations, incident response, and cross-functional collaboration with Security, Applications, and Data teams to deliver reliable, scalable IT services.

Qualifications

• 12+ years in infrastructure, systems, or IT operations.
• 7+ years in senior operational leadership roles.
• Experience supporting manufacturing, industrial, or engineering-heavy environments.
• Direct ownership of helpdesk and end-user service delivery.

Responsabilités

• Own end-to-end operational performance across on-premises and cloud infrastructure, identity platforms, networks, and end-user computing.
• Ensure operational readiness and stability for ERP, PLM, CAD, and manufacturing-adjacent systems.
• Oversee virtualization, backups, core network services, and platform availability.
• Act as the senior escalation point for production incidents and systemic failures.
• Surface operational risks, capacity constraints, and technical debt with clear remediation paths.
• Partner with Security to ensure controls are operationally executed as designed.

Connaissances

Operational leadership

Incident response

AI-enabled monitoring

Automation

Outils

AI tools

Description du poste

Aculocity in Chicago or Birmingham seeks an Infrastructure and Cloud Operations Lead to own and improve IT infrastructure, cloud platforms, identity, networks, and end-user services across a global manufacturing environment.

You will stay hands-on in major incidents, drive AI-enabled monitoring and automation, manage daily operations, incident response, and cross-functional collaboration with Security, Applications, and Data teams to deliver reliable, scalable IT services.