Head of Housekeeping & Laundry Operations

Chesapeake Payroll Services, LLC; Romulus (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Sheraton Detroit Metro Airport is seeking an Executive Housekeeper to lead and supervise the hotel’s housekeeping and in-house laundry operations in Romulus, MI. You will schedule staff, coach team members, and ensure guest rooms and public areas meet quality standards.

Responsibilities include coordinating daily activities, inspecting rooms, managing supplies, and participating in hiring and training processes to maintain high service levels for guests.

Qualifications

• High work ethic and self-initiative.
• May be required to work varying schedules including nights, weekends, and holidays.
• Team player who delivers great guest experiences.

Responsibilities

• Schedule, evaluate and direct all housekeeping associates, including room attendants, housemaids, floor supervisors and laundry associates.
• Coach and counsel associates, providing disciplinary action when necessary.
• Coordinate daily activities and plan staffing to clean guest rooms and public areas.
• Review the Manager on Duty log and follow up where needed.
• Inspect guest rooms and public areas daily to ensure quality standards.
• Maintain inventory of supplies and cleaning materials.
• Supervise daily operation of housekeeping and in-house laundry.
• Interview, hire and train new housekeeping team members.

Skills

High work ethic

Self-initiative

Team player

Flexibility

Job description

Sheraton Detroit Metro Airport is seeking an Executive Housekeeper to lead and supervise the hotel’s housekeeping and in-house laundry operations in Romulus, MI. You will schedule staff, coach team members, and ensure guest rooms and public areas meet quality standards.

Responsibilities include coordinating daily activities, inspecting rooms, managing supplies, and participating in hiring and training processes to maintain high service levels for guests.