Head of Housekeeping & Guest Experience

COMFORT INN UTICA INC; Utica (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

COMFORT INN UTICA INC is looking for a full-time Executive Housekeeper to supervise daily housekeeping operations, ensuring a safe environment and maximum guest satisfaction.

The successful candidate will oversee cleaning standards, manage the performance reviews, maintain communications, and effectively handle staff scheduling. Must have at least 2 years of housekeeping management experience and be able to lift up to 50 lbs.

This position may require weekend and holiday work.

Qualifications

• 2+ years of experience as an Executive Housekeeper.
• Proven track record in guest service satisfaction and housekeeping scores.
• Ability to lift/push/pull up to 50 lbs.

Responsibilities

• Supervise housekeeping staff to ensure guest satisfaction.
• Inspect daily cleaning of guest rooms and public areas for compliance.
• Monitor and report on expenses to control costs.

Skills

Guest service satisfaction

Communication

Rooms Management Software

Education

Associates in Hospitality Management

Job description

COMFORT INN UTICA INC is looking for a full-time Executive Housekeeper to supervise daily housekeeping operations, ensuring a safe environment and maximum guest satisfaction.

The successful candidate will oversee cleaning standards, manage the performance reviews, maintain communications, and effectively handle staff scheduling. Must have at least 2 years of housekeeping management experience and be able to lift up to 50 lbs.

This position may require weekend and holiday work.