Head of Governance Risk & Compliance Services

RLDatix; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An innovative firm is on a mission to enhance healthcare delivery globally, seeking a Head of Governance Risk & Compliance Services. This pivotal role involves leading a high-performing team, ensuring exceptional client experiences, and driving strategic initiatives. The ideal candidate will have extensive experience in service delivery and project management, with a focus on risk management. Join a supportive culture that values collaboration and employee wellness, and make a significant impact in the healthcare sector.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Paid Holidays

Qualifications

• Extensive experience in leading service delivery or project-based teams.
• Proven success in managing multi-client implementation projects.

Responsibilities

• Leading the GRC team’s operations to ensure productivity and performance.
• Managing project delivery and resource allocation for customer requirements.

Skills

Service Delivery Management

Project Management

Risk Management

Team Leadership

Client Relationship Management

Job description

UK - Head of Governance Risk & Compliance Services

RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all.

At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people.

We’re searching for a UK-based Head of GRC Services to join our UK Services team, so that we can drive strategic initiatives and deliver excellence across our Governance, Risk, and Compliance (GRC) services. The Head of GRC Services will lead a high-performing team and oversee the successful delivery of customer engagements to ensure outstanding client experiences and strong operational performance. How You’ll Spend Your Time

• Leading the GRC team’s operations to ensure productivity, performance, and alignment with key financial and service metrics

• Managing project delivery and resource allocation in order to fulfill customer requirements and maintain delivery excellence

• Collaborating with cross-functional leads to create high-quality, consistent customer experiences

• Coaching and supporting direct reports to inspire high performance and develop future leaders within the Services team

• Driving improvements and innovation to ensure continuous growth, team inclusion, and customer satisfaction

What Kind of Things We’re Most Interested in You Having

• Extensive experience in leading service delivery or project-based teams within GRC, risk management, or enterprise software

• Proven success in managing multi-client implementation projects and delivering services on time and within budget

• In-depth knowledge on how to manage performance metrics, risk, and quality across complex service portfolios

• Ability to commute to our UK offices [insert number] days a week (or as needed based on business requirements)

• Sincere interest in developing inclusive, innovative teams and shaping strategic service initiatives

• A knack for working collaboratively across departments and motivating high-performing teams in a fast-paced, client-facing environment

Experience & Qualifications:

• Strong and accomplished customer-facing skills and experience.
• Experience in leading a services or project organization, specializing in systems implementation for multiple concurrent clients.
• An understanding and previous experience in managing project profitability.

By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best. Our benefits package includes health, dental, vision, life, disability insurance, retirement plan, paid time off, and paid holidays.

RLDatix is an equal opportunity employer and is committed to ensuring a fair and consistent recruitment process in accordance with UK law, including the Equality Act 2010. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to [e-mail].

All offers of employment are subject to the successful completion of background checks. Any personal data provided in your application will be processed in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). By submitting your application, you consent to the processing of your personal data for recruitment purposes.