Head of Global Operations & Systems

Corgi; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Corgi is seeking a VP of Operations to architect and lead the systems that power our fast‑growing, AI‑driven insurance platform. This hands‑on leadership role combines strategy with day‑to‑day execution to build scalable processes across the company.

You will own operational strategy, establish KPIs, manage vendors, and partner with Finance, Insurance Operations, Legal and People to drive growth. The role sits at the center of the organization, requiring clarity, discipline, and relentless focus

Qualifications

• 5–10+ years of experience in operations, business management, consulting, or related leadership roles.
• Experience building systems and processes in high-growth or complex environments.
• Strong operator mindset with a focus on improving organizational execution.
• Excellent judgment and ability to navigate ambiguity.
• Highly organized with strong attention to detail and follow-through.
• Comfortable working across functions and influencing without bureaucracy.
• Analytical and data-driven, with strong problem-solving skills.
• Low ego and highly execution-oriented.
• Comfortable owning both strategic decisions and day-to-day execution.

Responsibilities

• Own and improve company-wide operational systems and processes.
• Build scalable workflows and operating infrastructure across teams and entities.
• Drive cross-functional execution and ensure priorities move quickly and effectively.
• Identify operational bottlenecks and implement practical solutions.
• Develop and monitor KPIs, reporting, and operational performance metrics.
• Manage and improve vendor, partner, and operational relationships.
• Support organizational planning, resourcing, and execution against company goals.
• Partner closely with Finance, Insurance Operations, Legal, and leadership on strategic initiatives.
• Build and lead high-performing operational teams over time.
• Establish strong internal controls, documentation, and operating discipline as the company scales.
• Own special projects and company-building initiatives that don't fit neatly into a single department.

Skills

Operations leadership

Process improvement

Cross-functional collaboration

Data analysis

Strategic planning

Vendor management

Job description

Corgi is seeking a VP of Operations to architect and lead the systems that power our fast‑growing, AI‑driven insurance platform. This hands‑on leadership role combines strategy with day‑to‑day execution to build scalable processes across the company.

You will own operational strategy, establish KPIs, manage vendors, and partner with Finance, Insurance Operations, Legal and People to drive growth. The role sits at the center of the organization, requiring clarity, discipline, and relentless focus