Head of Global Employee Relations

ByteDance; San Jose (CA); On-site; USD 190,000 - 487,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) match

Paid parental leave

Disability coverage

Life insurance

Paid time off

Job summary

ByteDance is seeking an experienced Employee Relations leader to guide a global ER program. You will manage cross-regional ER cases, partner with HRBPs, and drive strategic initiatives across multiple markets.

The role requires delivering compliant, data-driven ER solutions while leading teams through complex organizational changes in a fast-growing tech environment.

Qualifications

• Strong HR professional capability with deep expertise in strategic business partnering.
• Proven leadership in ambiguous, global or multi-market environments.
• Experience managing executive-level matters with discretion and integrity.
• Ability to translate business/regulatory landscapes into pragmatic ER strategy.
• Excellent communication, influencing, and stakeholder-management skills.

Responsibilities

• Lead a Global ER team across 4 regions to support ER cases in 45 jurisdictions.
• Develop ER strategy and guidelines for underperformance, restructures, and probation issues.
• Collaborate with HRBPs to drive cases smoothly and effectively.
• Drive digital transformation to optimize ER processes and introduce AI.
• Coordinate labour relations with employee representative bodies and ensure compliance.

Skills

Strategic business partnering

Leadership

Executive-level discretion

Regulatory awareness

Stakeholder management

Job description

Responsibilities

We're the Employee Relations team — we manage the relationship between the company, its employees, and employee representative bodies (e.g. unions, works councils).

What we do:

• Employee Relations case management and resolution
• Union/works council engagement
• Non-compete compliance

Responsibilities

• Global Scale & Complexity: lead a Global ER team located in 4 regions to support ER cases in around 45 jurisdictions to balance business needs, meet management philosophy, and control risks;
• Strategy & Operation Closed Loop: develop ER strategy, guidelines in different ER areas of underperformance, restructures, probation failure, etc, and partner with HRBPs to drive cases smoothly;
• Digital Transformation: optimize processes and introduce AI to improve efficiency；
• Labour Relations: collaborate with the Employee Representative Body to ensure compliance as well as management implementation;
• Non-Compete: develop post-termination restriction strategies in different countries and drive case implementation.

Qualifications

Minimum Qualifications

• Strong HR professional capability, with deep expertise in strategic business partnering and the ability to support business leaders in complex, fast-paced, and global or multi-market environments.
• Proven leadership capability, including the ability to lead through ambiguity, set clear priorities, build high-performing teams, and drive cross-functional/cultural collaboration across regions and stakeholder groups.
• Demonstrated experience managing complex, high-stakes, and executive-level matters with discretion and sound judgment.
• Ability to quickly understand our business model, operating environment, and the regulatory and cultural landscape of the markets we serve, and to translate that understanding into pragmatic ER strategy.
• Strong problem-solving capability, learning agility, ownership, resilience, and high standards of integrity and confidentiality.
• Good communication, influencing, and stakeholder-management skills. Able to influence stakeholders through data, empathy, and deep business understanding.
• Proficiency in English to collaborate effectively with global stakeholders.

Preferred Qualifications

• Working experience in fast-paced technology, internet, platform, or other high-growth business environments.
• Juris Doctor (J.D.), employment-law background, or relevant professional HR/ER certification.
• Familiarity with labor relations, works councils, unions, or local employment practices in one or more international markets is a plus.
• Proven ability to use data and analytics to drive proactive, preventative ER strategy.

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Reasonable Accommodation

ByteDance is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $189800 - $487200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

• 1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• 2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• 3. Exercising sound judgment.