Head of Global Communications, PlayStation

PlayStation Global; San Mateo (CA); Hybrid; USD 257,000 - 385,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision care

401(k) matching

Paid time off

Wellness program

Employee discounts

Job summary

Sony Interactive Entertainment in San Mateo, CA, is seeking a Senior Director of Global Communications to shape and execute an integrated strategy that advances PlayStation priorities, while amplifying games, studios, and the brand.

The role leads the global software communications team, driving excellence in product communications, media relations, and team operations, with responsibility for high-level media relationships and proactive storytelling across markets.

Qualifications

• 18+ years of experience in communications, with significant experience in senior leadership roles.
• Experience leading large, global, matrixed communications teams in a complex, fast-paced organization.
• Demonstrated success building high-performing teams through operational excellence, talent development, and organizational change.
• Strong track record leading communications for major product, software, or entertainment launches.
• Significant experience managing sensitive issues, reputational challenges, and high-profile communications situations.
• Deep relationships with top-tier media and demonstrated ability to engage credibly with senior journalists and industry influencers.
• Experience serving as a senior communications leader and trusted advisor to executive stakeholders, as well as experience working closely with entertainment properties, creative teams, or game studios preferred.
• Demonstrated ability to operate with both strategic vision and operational discipline.
• Experience managing budgets, agencies, and complex cross-functional stakeholders.
• Familiarity with digital tools, analytics, and emerging technologies, including AI applications in communications.
• Excellent judgment, executive presence, and ability to influence at the senior and executive level.

Responsibilities

• Lead annual communications planning, prioritization, and resource management across the Software Communications team.
• Manage the day-to-day operation of the global team, creating the structure that allows the VP to focus on enterprise-level strategy, executive counsel, major business decisions, and the highest-priority external issues.
• Partner with Senior Communications Leadership on organizational design, talent development, and succession planning.
• Build clear operating rhythms and updates that provide leadership visibility into priorities, workload, risks, and performance.
• Establish consistent frameworks for campaign planning, measurement, postmortems, and best-practice sharing.
• Oversee staffing strategy, team structure, and capability development to ensure the organization can respond to evolving business needs and periods of intense communications activity.
• Implement processes and programs that improve speed, quality, consistency, and scalability of output across regions and teams.
• Establish stretch goals that inspire the team to deliver at a higher level.
• Foster a culture of creative thinking, accountability, agility, and continuous improvement.
• Tap into cultural and industry trends to encourage stronger campaign ideas and more relevant storytelling.
• Collaborate with other team leads to oversee the implementation of communications tools and platforms, including the adoption of responsible AI to improve team efficiency, insights and output quality.

Skills

18+ years in communications

Senior leadership experience

Global communications management

Media relations

Job description

Sony Interactive Entertainment in San Mateo, CA, is seeking a Senior Director of Global Communications to shape and execute an integrated strategy that advances PlayStation priorities, while amplifying games, studios, and the brand.

The role leads the global software communications team, driving excellence in product communications, media relations, and team operations, with responsibility for high-level media relationships and proactive storytelling across markets.