Head of Food & Beverage - Guest Experience Lead

Remington Hotels; Santa Fe (NM); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Melrosehoteldc is seeking a Food & Beverage leader to guide associates and ensure strong supervision across shifts. You will establish standards for prep, purchasing and production while coordinating inventory and training to deliver exceptional guest experiences.

The role supports a hotel environment in Santa Fe, requiring flexibility for nights, weekends, and holidays and adherence to safety and liquor regulations. Team collaboration is essential.

Qualifications

• Prior experience in Food and Beverage leadership role.
• Knowledge of federal, state and local laws as it relates to food and liquor.
• Willingness to travel as required.
• Flexible to work nights, weekends and holidays.

Responsibilities

• Lead, guide and train Associates in the food and beverage department.
• Ensure management presence during each shift to provide support for the team.
• Set and review performance standards in food prep, purchasing and production.
• Schedule, evaluate and direct the food and beverage team; provide coaching as needed.
• Ensure inventory, supplies and materials are available for staff to perform their roles.
• Maintain cleanliness and organization in F&B areas and ensure compliance with laws.
• Direct and review liquor procedures to ensure security and accountability.

Skills

Food & Beverage leadership

Team leadership

Flexible schedule

Communication

Travel readiness

Job description

Two blocks from the historic Santa Fe Plaza in downtown Santa Fe, our hotel is within walking distance of amazing cultural attractions like the Georgia O'Keeffe Museum, the Santa Fe Community Convention Center and fantastic shopping and dining venues.

Job Description

What you will be doing

• Lead, guide and train Associates in food and beverage department.
• Ensure management presence during each shift to ensure appropriate support for team.
• Establish, direct and review performance standards in food preparation, purchasing and production to ensure effective, controlled and coordinated efforts are achieved.
• Schedule, evaluate and direct food and beverage team. Provide coaching and counseling when necessary.
• Ensure inventory, supplies and materials needed are provided for Associates to perform their jobs.
• Monitor, direct and coordinate effective cleanliness and organization in food and beverage areas. Maintains compliance with all applicable state and local laws regarding food and safety.
• Establish, direct and review liquor procedures to ensure adequate security and accountability.

Location

Santa Fe Hilton-STA

Requirements

What we are looking for

• Prior experience in Food and Beverage leadership role with proven record of success.
• Knowledge of federal, state and local laws and regulations as it relates to food and liquor, ensuring food and beverage staff have all been trained in responsible alcohol service.
• Some travel may be required
• Flexible to work varying schedules including nights, weekends, and holidays
• Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
• Physical Requirements (In-Office Role)
• Ability to work in a standard office environment.
• Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
• Occasional standing and walking throughout the workday.
• Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
• Ability to communicate effectively verbally and in writing.
• Occasionally required to stand, walk, bend, reach, or carry items.
• Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
• Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
• Ability to hear and participate in conversations and meetings, use phone and/or headset
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Status

Full-time

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