Head of Fixed Operations – Parts & Service Growth

Allegiance Fire and Rescue; City of Plattsburgh (NY); Vor Ort; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Health benefits

Paid time off

401(k) with company match

Training and advancement opportunities

Zusammenfassung

Allegiance Trucks in Plattsburgh, NY is seeking a Fixed Operations Branch Manager to lead the parts and service departments. You will develop a high-performing team, drive service excellence, and ensure operational efficiency while representing the dealership as a top employer in the region.

The role requires at least 8 years in management within the commercial truck dealership field, a valid driver’s license, and a strong background in dealership operations.

Qualifikationen

• Bachelor’s degree preferred for leadership and strategy roles.
• Experience coordinating parts and service operations in a dealership environment.
• Strong people leadership and performance development capabilities.
• Proven track record of improving customer service in a high-volume setting.
• Experience with dealership management software is essential.

Aufgaben

• Lead daily operations of the parts and service departments.
• Provide leadership for growth of the parts and service departments.
• Ensure efficient operations across departments.
• Develop employees to enhance performance and career growth.
• Address customer concerns and resolve issues promptly.
• Foster a positive, performance-driven work environment.
• Stay current on industry trends and competitive offerings.
• Gather feedback from customers and dealers to grow market share.

Kenntnisse

Leadership

Business acumen

Communication

Organization

Dealership software

Parts & service operations

Problem solving

Agility

Professional appearance

Ausbildung

High school diploma or equivalent

Bachelor’s degree in Business/Management or related field

Minimum 8+ years of management experience in truck dealership/related field

Valid state driver’s license

Jobbeschreibung

Allegiance Trucks in Plattsburgh, NY is seeking a Fixed Operations Branch Manager to lead the parts and service departments. You will develop a high-performing team, drive service excellence, and ensure operational efficiency while representing the dealership as a top employer in the region.

The role requires at least 8 years in management within the commercial truck dealership field, a valid driver’s license, and a strong background in dealership operations.