Head of Fertility Sales & Business Development

Cigna Healthcare; Massachusetts; Hybrid; USD 180,000 - 240,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401(k)

Tuition reimbursement

Paid time off

Job summary

The Cigna Group is seeking a senior leader to drive national physician and clinic engagement for our fertility pharmacy business. You will own non-payer sales and business development, manage a multi-layer sales team, and build relationships with large provider networks across MSOs and fertility clinics.

Responsibilities include developing outreach strategies, guiding product/roadmap input from clinic needs, and ensuring processes meet internal and external stakeholders.

Qualifications

• 5+ years in specialty pharmacy, healthcare services, or fertility/reproductive health sales and business development.
• Experience leading a multi-level sales team and field operations.
• Proven ability to build and maintain executive-level relationships with clinic groups or MSOs.
• Ability to navigate complex, matrixed organizations, including post-M&A integration.

Responsibilities

• Lead national physician/clinic engagement strategy to drive referral volume and retention.
• Own non-payer sales and business development activities for fertility pharmacy.
• Manage and develop a multi-layered sales team across physician engagement, account executives, and support roles.
• Develop and execute sales strategies and pipeline management to meet growth targets.
• Build executive relationships with leaders of large clinic organizations and MSOs.
• Ensure systems and processes support internal stakeholders and external clients.
• Contribute to strategic goals for the sales and business development function.

Skills

People leadership

Strategic sales

Executive relationship building

Travel willingness

Job description

This role leads national physician and clinic engagement for the fertility pharmacy business, owns all non-payer sales and business development activity, and manages a team of account executives, physician support specialists, and front-line sales leaders driving growth across fertility clinics, MSOs, and provider networks. This role reports directly to the President of Fertility Pharmacy. Lead national physician/clinic engagement strategy — developing and executing outreach to fertility clinics, MSOs and provider groups to drive referral volume and retention.

Own all non-payer sales and business development activities for the fertility pharmacy business, including inside and outside sales, physician engagement, and new client/channel opportunities (payer sales sit outside this scope).

Manage and develop a multi-layered team: Sales leaders overseeing physician support specialists and field/outside account executives.

ScriptMed, the Newburyport site, Safire) in clinic-facing conversations, positioning the business's capabilities to providers and clinic executives.

Promote and support adoption of patient communication and engagement tools with clinics, including Relay texting and the Connected PA Prior Authorization program.

Gather and relay clinic and provider needs back into the business to inform product and service roadmap decisions.

Build and maintain executive-level relationships with leaders of large clinic organizations and multi-site clinic groups (MSOs), serving as the senior relationship owner for key legacy VFP accounts.

Develop and execute sales strategies and pipeline management to achieve sales growth targets across an assigned book of clinics/territories, in a market environment shaped by clinic consolidation and MSO growth.

Ensure systems and processes are in place to meet the needs of internal stakeholders (product, operations, pharmacy) and external clinic/provider clients.

Contribute to establish strategic goals for the sales and business development function as part of the Fertility leadership team, partnering closely with Operations (Managing Director) and Product Strategy (Director) peers.

Exercise significant independent judgment in the field, often making decisions with limited information that carry long-term impact on clinic relationships and territory performance.

Support succession and bench strength within the physician engagement team, including mentoring senior managers who may be positioned for future director-level roles.

Direct reports (per current org structure): Senior Manager(s), Physician Engagement (each with their own account executive team); Manager, Physician Support (overseeing physician support specialists); field/inside account executives.

Managing Director, Operations; Director, Product Strategy; Legal/Compliance (contracting, non-compete/non-solicit agreements); Marketing/Sales Enablement.

Significant experience (5+ years) in specialty pharmacy, healthcare services, or fertility/reproductive health sales and business development, with strong preference towards fertility industry experience, including people leadership of a multi-level sales team.

Demonstrated success building and maintaining executive relationships with clinic groups, MSOs, or provider organizations in a healthcare or pharmacy setting.

Experience navigating complex, matrixed organizations, ideally through M&A integration (e.g., combining legacy sales models/territories post-acquisition).

Working knowledge of specialty pharmacy operations, prior authorization workflows, and payer/provider dynamics in the fertility space is strongly preferred.

Willingness to travel to support clinic relationships, industry conferences, and multi-site team management.

If you will be working at home occasional or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioural health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.