Head of Events & Experiences Operations

The Living Planet Aquarium; Draper (UT); In loco; USD 120.000 - 170.000; Tempo pieno

Descrizione del lavoro

The Living Planet Aquarium in Draper, Utah seeks a Director of Event Operations & Experiences to lead the aquarium’s events function, overseeing event sales, operations, and guest experience across venues. The role drives revenue, profitability, staffing, and program development while maintaining high standards for service and safety.

You will manage a multi‑million‑dollar portfolio, lead cross‑functional teams, and partner with marketing, facilities, and education to deliver exceptional,

Competenze

• Bachelor’s degree in hospitality, event management, business administration, operations management, or related field.
• 8+ years of progressively responsible experience in event operations, venue management, hospitality, or event production.
• Experience leading both event operations and a sales or bookings team with financial accountability.
• Experience managing a multi-million-dollar event or hospitality business, including revenue targets and profitability.

Mansioni

• Lead the event sales and event operations teams with clear responsibilities and accountability.
• Develop and execute annual department plan covering revenue growth, profitability, venue utilization, signature events, staffing, and operational improvement.
• Oversee planning, staffing, production timelines, room configurations, equipment, vendors, setup, transitions, and breakdown.
• Ensure the department can execute multiple simultaneous events while maintaining service standards and appropriate staffing.
• Manage budgets, staffing, and resource plans.

Conoscenze

Event ops leadership

Sales leadership

Budgeting

Vendor coordination

Staff development

Formazione

Bachelor’s degree in hospitality, event management, business administration, operations management, or related field

Descrizione del lavoro

The Living Planet Aquarium in Draper, Utah seeks a Director of Event Operations & Experiences to lead the aquarium’s events function, overseeing event sales, operations, and guest experience across venues. The role drives revenue, profitability, staffing, and program development while maintaining high standards for service and safety.

You will manage a multi‑million‑dollar portfolio, lead cross‑functional teams, and partner with marketing, facilities, and education to deliver exceptional,