Head of Digital Experience & Innovation

Association of Academic Museums & Galleries.; San Francisco (CA); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Relocation assistance

Health insurance

Job summary

Fine Arts Museums of San Francisco seeks a Director of Digital Experience to lead the development and evolution of integrated digital programs across the museum’s platforms, including the website, Bloomberg Connects, and mobile apps. The role oversees a team of eleven and collaborates with Marketing, IT, and curatorial teams to advance digital storytelling and audience engagement.

The position emphasizes accessibility, data-driven decision making, and strategic leadership to support exhibitions

Qualifications

• Bachelor’s degree required; seven years leading digital product and content teams in mission-driven settings.

Responsibilities

• Envisions and implements a comprehensive digital experience roadmap aligned with strategic priorities.
• Leads digital product initiatives including website redesigns, Bloomberg Connects, and mobile applications.
• Oversees digital asset management, collections databases, and data integrity across platforms.
• Manages a large, diverse team across Web, Digital Media Production, Social Media, Film, and Collections Information Services.
• Ensures accessibility, inclusive design, and scalable web standards across digital products.
• Partners with IT, Salesforce, Ticketure, and other tools to integrate digital systems and processes.
• Leads budgeting, resource allocation, and grant reporting for digital initiatives.

Education

Bachelor’s degree or equivalent

Job description

Fine Arts Museums of San Francisco seeks a Director of Digital Experience to lead the development and evolution of integrated digital programs across the museum’s platforms, including the website, Bloomberg Connects, and mobile apps. The role oversees a team of eleven and collaborates with Marketing, IT, and curatorial teams to advance digital storytelling and audience engagement.

The position emphasizes accessibility, data-driven decision making, and strategic leadership to support exhibitions