Head of Developer Relations & Documentation

Icon Ventures; Iowa (LA); Remote; USD 120,000 - 180,000; Full time

Job summary

A leading tech company is seeking a Head of Developer Relations & Documentation to shape engagement with developers through advocacy, education, and open-source contributions. The successful candidate will lead a team and collaborate across departments to align developer-facing programs with company goals. This role offers flexibility and the opportunity to work in a global remote environment.

Benefits

Flexible PTO and family leave

Fridays off in August

Full remote work from almost anywhere

Stock options

Monthly WiFi stipend

Professional development and educational benefits

Premium insurance options for you and your family (US employees)

Qualifications

• Led Developer Relations at tech companies, especially in OSS environments.
• Experience in building developer community programs.
• Strong communication skills for explaining technical concepts.

Responsibilities

• Lead a team of senior ICs in Developer Relations and documentation.
• Foster a culture of open-source contributions and community engagement.
• Oversee technical content strategy and documentation improvements.

Skills

Team Leadership

Open Source Participation

Community Building

Technical Content Creation

Cross-functional Collaboration

Job description

At Timescale, we empower businesses with real-time insights from their data, allowing them to make faster decisions and optimize operations. We are creating a movement to unblock developers who are building the future. Timescale is a product-led growth organization driven by transparent leaders and a globally diverse, remote-first team that is proudly building a modern PostgreSQL cloud platform.

About Timescale

Timescale is the cloud-native PostgreSQL platform trusted by thousands of developers to build modern applications—real-time, time-series, and AI. Built on Postgres, designed for scale and reliability, Timescale powers production workloads across startups and the enterprise.

Our users are engineers. They value clarity, credibility, and performance. We meet them with content, community, and education that earn their trust—and help them build faster, smarter, and with confidence.

The Role

We’re hiring a Head of Developer Relations & Documentation to lead the way Timescale shows up for developers—through content, community, advocacy, education, and open-source contributions.

This is a player-coach role. You’ll lead a team of senior ICs—developer advocates, community builders, editors, and technical writers—while also contributing directly as a creator, engineer, and open-source participant.

You’ll work in tight partnership with Product, Product Marketing, and Engineering, ensuring developer-facing programs align to the roadmap and go-to-market strategy. You’ll also coordinate across the broader Marketing team to connect your work to brand, awareness, and funnel goals.

As part of this role, you will be expected to contribute to Timescale’s open-source projects—and foster a team culture where open-source contributions are a core part of DevRel and documentation work. Your team won’t just write about Timescale—they’ll build with it and for it.

What You’ll Own

• Team Leadership: Manage and coach a team of senior ICs across DevRel, community, docs, and editorial

• Open Source Participation:

  • Personally contribute to Timescale's open-source ecosystem (e.g., TimescaleDB, pgvectorscale, integrations)

  • Set a team-wide expectation of regular, meaningful OSS contributions—from bug fixes to examples to docs improvements

• Developer Community: Own and scale Timescale’s developer community programs:

  • High-touch: Champions, contributors, OSS collaborators

  • Low-touch: Forums, async channels, scalable content, self-serve support
    

• Technical Content & Education: Oversee strategy and execution for blog posts, tutorials, integrations, demos, and onboarding content

• Documentation Strategy: Lead efforts to improve structure, IA, onboarding flows, and overall documentation experience

• Cross-functional Alignment: Work closely with PMM, Product, and Engineering to ensure content and community efforts support roadmap and product adoption

• Execution: Be a high-impact IC—write content, contribute code, engage developers, give talks, support community

• Systems & Metrics: Build frameworks to measure developer engagement, community health, OSS impact, and feedback loops into product

You Might Be a Fit If You

• Have led Developer Relations and/or Documentation teams at developer-first companies (infra, OSS, tools, platforms)

• Have managed senior ICs and know how to lead with context, not control

• Are a builder and contributor: you don’t just advocate—you publish, fix, improve, and engage

• Have contributed to open-source projects yourself and understand how to lead DevRel in OSS-native environments

• Are a strong cross-functional operator—deeply collaborative with PM, PMM, and Eng

• Have experience building and scaling developer community programs (high-touch + low-touch)

• Can explain complex technical concepts clearly and credibly—whether in writing or live demos

• Have experience with database systems, time-series data, real-time apps, or ML/AI infra

Bonus Experience

• Engineering background

• Deep familiarity with databases and/or OSS contributor dynamics

• Built partner and integration ecosystems

• Led or scaled documentation and learning content programs
  

You Might Not Be a Fit If

• You can’t travel

• You prefer a narrow, hands-off leadership role over active contribution and coaching

• You’re not comfortable working in or contributing to open-source environments

• You shy away from ambiguity, iteration, or fast-paced experimentation

Our Commitment:

• We will respond to all applicants

• We strive to review all applications fairly, without bias, and shortlist based on relevant skills and experience.

• All active candidates will be informed of what is happening next in the process.
  

About Timescale

Timescale is the creator of TimescaleDB and PGVectorscale, trusted by tens of thousands of organizations for their mission-critical time-series applications. We're committed to empowering developers and businesses worldwide, helping them build data-driven products that measure everything that matters—from software applications and industrial equipment to financial markets, blockchain activity, consumer behavior, machine learning models, and climate change.

Want to get a feel for how we work and what we value? Check out our blog post: What It Takes to Thrive at Timescale

By analyzing data across time (“time-series data”), developers gain insights into what’s happening, how it’s changing, and why. With a global, fully remote workforce, Timescale is supported by top investors, including Tiger Global, Benchmark Capital, NEA, Redpoint Ventures, Icon Ventures, and Two Sigma Ventures.

Enjoy debating the crunch-factor of different chicken nuggets , sweating it out during lunch , talking about your kids, whether they be actual children , potted plants , or four-legged creatures ? You’ll fit right in at Timescale!

Our Tech stack:

We share our tech stack with the caveat that we don’t require previous experience in it (but a love of these languages is helpful): Timescale's tech stack includes TimescaleDB, built on PostgreSQL, along with AWS, Go, Docker, Kubernetes, and Python for scalable time-series data management.

To learn more, visit www.timescale.com or follow us on Twitter @TimescaleDB.

What we’re offering

Benefits may differ from country to country.

• Flexible PTO and family leave

• Fridays off in August

• Full remote work from almost anywhere

• Stock options

• Monthly WiFi stipend

• Professional development and educational benefits

• Premium insurance options for you and your family (US employees)