Head of Design, Product Design

CryptoproNetwork; Palo Alto (CA); On-site; USD 210,000 - 250,000; Full time

Benefits offered by this job

Stock options

Health insurance

401k match

Parental leave

Paid vacation

Commuter benefits

Lunches and snacks

Equipment and workspace

Job summary

BitGo is seeking a design leader to amplify the design function across strategy, roadmap, and architecture, ensuring a design‑led approach in a complex, regulated financial technology platform. You will own the design system end‑to‑end, collaborating with product, engineering, and business leads to ship scalable experiences.

You are hands‑on with craft in Figma, mentor designers, and drive a data‑driven approach to user experience while maintaining a strong design culture and governance across

Qualifications

• Experience leading design in financial services or complex technical flows.
• Built and owned a design system at scale.

Responsibilities

• Amplify design team visibility, voice, and strategic impact in strategy, roadmap, and architecture discussions.
• Join product and engineering at discovery, shaping long‑term roadmaps with PMs.

Skills

Design leadership

Design systems

Figma

Critique

Product thinking

Data‑driven decisions

Team management

Technical literacy

Tools

Figma

Job description

BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry's top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit Invest in each designer individually. Be explicit about what the next level requires and give people the work that gets them there. Feedback should be candid, specific, and about the craft. Respect the ownership designers already have - autonomy is how this team works best, and your job is to raise the ceiling, not take the pen.

• Design's standing in the company. Amplify the team's visibility, voice, and strategic impact. Represent design in strategy, roadmap, and architecture conversations, and push for the client experience when nobody else in the room will.
• Upstream involvement. Join product and engineering at discovery, not at handoff. Shape long-term roadmaps with PMs so the team builds toward a direction instead of absorbing late changes.
• The design system. Own the system and component library end to end: tokens, patterns, governance, contribution model, and adoption across product teams. Translate company strategy into a system flexible enough that teams ship scalable experiences rather than one-off patches.
• Systems design. Our platform spans seven product areas with shared primitives - accounts, wallets, assets, entitlements, approvals. Design the system, not the screen.
• The discipline. Establish UX and systems thinking as a practice the whole organization runs on, not a stage a design team owns. Product managers, engineers, and business leads should be able to frame a client problem, map the system it lives in, and evaluate a solution against real client needs. That is how we ship value to every client type we serve, in every market we operate in - rather than a set of features that work for the loudest account.
• How we work. Establish the processes a small team needs to move fast without losing quality: critique, documentation, design review, and clean handoffs with engineering. Set the quality bar and hold it, including for AI-assisted work.
• Technical depth. Read a technical design, understand the constraint, and decide with engineering where to compromise, where to hold, and where a broader change is worth the cost. Get into the mechanics with the team on the hard edge cases - the crypto ones and the design ones.
• The face of design. Be present and known internally, and represent BitGo design externally with clients, partners, and candidates.

What success looks like

By six months: the design system has a clear owner, a versioned component library, and measurable adoption. Product teams stop reinventing patterns. You have shipped design work of your own that the team points to as the standard. Every designer knows what their next level requires and has work that supports getting there.

By 12 months: design is in the room early on strategy, not late on execution. Product and engineering partners frame problems in client terms without being asked. The team has grown in size and capability. At least one flagship surface has shipped with a coherent, systemized experience clients notice.

Who you are

• Experience leading design in financial services. Digital assets, or another domain of genuinely complex technical flows, strongly preferred.
• You have built and owned a design system at scale, not just used one.
• Hands‑on in Figma and a role model for craft. You are shipping design work today, not describing work you shipped four years ago. You can sit in a critique and give feedback that is specific enough to act on.
• Deep in UX. Strong product thinking, logical reasoning, and decisions grounded in data rather than taste alone.
• You have managed designers and made them better. You care about how the team is doing, not only what it ships.
• Technically literate. Comfortable with APIs, data models, and engineering trade-offs.
• Direct communicator. You can hold a position with a Chief Product Officer, an engineering lead, or a client, and change your mind when the argument is better.
• You want the mandate. Turning a technical, compliance-heavy platform into a design-led one is the appeal, not the obstacle.

Helpful, not required

• Regulated environments: broker-dealer, trust company, bank, or qualified custodian.
• Experience with complex permissioning, approval workflows, or multi-entity account structures.
• Design leadership at a company that went through the same shift you would lead here.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem-solving, and who want risks to be part of the team that changes the world's financial markets.

• Competitive base salary, bonus, and stock options
• 100% company-paid health insurance for employee, partner, and dependents
• Up to 4% 401k company match
• Paid parental leave, Paid vacation
• Free commuter/parking pass
• Free custom lunches and snacks
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and an inspiring environment

Benefits may vary based on location.

Pay Transparency Notice:

Depending upon your leveling and location, the compensation for this role averages between $210,000 and $250,000 USD base salary. Equity, an annual performance bonus, and the benefits outlined above are also part of this role’s package.

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.