Technical Lead - Infrastructure New York, United States 9 Oct 2026

Hood L2; New York (NY); On-site; USD 200,000 - 240,000; Full time

Benefits offered by this job

Competitive base salary

Stock options

Health insurance

401k matching

Paid parental leave

Paid vacation

Commuter perk

Lunches

Job summary

BitGo is seeking a player-coach Lead Infrastructure Engineer to head a small team in NYC or Toronto, spending ~60% on hands-on engineering and ~40% on leadership. You’ll guide roadmap, ensure reliability, and drive incident response and postmortems, all while delivering core infrastructure projects end to end.

You will shape a culture of ownership, craftsmanship, and open communication, balancing delivery with team growth and cross-team collaboration.

Qualifications

• 6+ years of experience in DevOps, SRE, or infrastructure engineering, building and operating complex, high-stakes production systems.
• 2+ years leading a team of engineers, including people leadership responsibilities such as 1:1s, feedback, and performance conversations.
• A track record of balancing hands-on technical work with team leadership.
• Extensive experience securing, scaling, and operating Kubernetes in production, with associated tooling (ArgoCD, GitOps, Grafana) and advanced Terraform.
• Hands-on experience with a major public cloud provider (AWS preferred).
• Strong Linux systems administration skills and networking fundamentals.
• Proficiency in at least one high-level programming language, preferably Go, with strong bash scripting.
• Operational experience with relational and NoSQL databases.
• Experience with GitHub Actions and CI/CD pipelines.
• Experience participating in and organizing on-call rotations, and leading incident response.
• Strong project management skills and experience collaborating across teams.
• Excellent written and verbal communication skills.

Responsibilities

• Lead and develop a small team of infrastructure engineers through regular 1:1s, coaching, feedback, and career development.
• Shape a culture of open communication, craftsmanship, and ownership.
• Take direct responsibility for the quality and delivery of the team's work.
• Participate in hiring and growing the team.
• Protect the team's focus by triaging incoming requests and unplanned work, so engineers can stay on roadmap priorities.
• Be an extra set of hands on projects: pair on hard problems, unblock work, review designs and code.
• Own and deliver smaller infrastructure initiatives end to end.
• Participate in on-call rotation (8:00am-4:00pm ET) and drive postmortems.
• Champion Infrastructure as Code, automation, and engineering best practices.

Skills

DevOps

SRE

Team leadership

Go

Bash scripting

Communication

Project management

Incident response

On-call rotations

Tools

Kubernetes

ArgoCD

Terraform

GitOps

Grafana

Prometheus

Loki

ELK

GitHub Actions

Job description

BitGo (NYSE: BTGO) is the digital asset infrastructure company delivering custody, wallets, staking, trading, financing, stablecoins, and settlement services from regulated cold storage. Since 2013, BitGo has focused on accelerating the transition of the financial system to a digital asset economy. BitGo maintains a global presence and multiple regulated entities, including BitGo Bank & Trust, National Association, the first federally chartered digital asset trust bank owned by a publicly traded company. Today, BitGo serves thousands of institutions, including many of the industry's top brands, financial institutions, exchanges, and platforms, and millions of investors worldwide. For more information, visit www.bitgo.com.

This role will require being full-time onsite at our New York City or Toronto office to support collaborative team dynamics and innovative problem-solving. You will participate in an on-call rotation covering 8:00am-4:00pm ET.

This is a player-coach role: you'll lead a small team of infrastructure engineers while staying hands-on in the engineering work itself. You'll be an extra set of hands on your team's projects, take on smaller initiatives yourself so the team can stay focused on roadmap work, and help build, shape, and execute our infrastructure roadmap. Expect to spend roughly 60% of your time on hands-on engineering and 40% on leading the team.

What you'll do

Lead the team

• Lead and develop a small team of talented infrastructure engineers through regular 1:1s, coaching, feedback, and career development
• Help shape a team culture of open communication, craftsmanship, and ownership
• Take direct responsibility for the quality and delivery of the team's work
• Participate in hiring and growing the team
• Protect the team's focus by triaging incoming requests and unplanned work, so engineers can stay on roadmap priorities

Stay hands-on

• Be an extra set of hands on your team's projects: pair on hard problems, unblock work, review designs and code, and pick up pieces of larger efforts when it helps the team move faster
• Own and deliver smaller infrastructure initiatives end to end
• Participate in the team's on-call rotation (8:00am-4:00pm ET), act as a technical leader during production incidents, and drive postmortems and follow-up work
• Champion Infrastructure as Code, automation, and engineering best practices, leading by example

Shape the roadmap

• Partner with the Head of Infrastructure to build, shape, and execute the infrastructure roadmap
• Translate long-term goals into concrete, shippable milestones, and plan, estimate, and make tradeoffs with your team
• Own and be accountable for KPIs covering the reliability, resiliency, and uptime of critical services
• Collaborate with engineering, security, and product teams to identify infrastructure requirements, risks, and opportunities, including cloud cost optimization
• Facilitate thorough documentation and knowledge sharing

What we're looking for

We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship.

Required

• 6+ years of experience in DevOps, SRE, or infrastructure engineering, building and operating complex, high-stakes production systems
• 2+ years leading a team of engineers, including people leadership responsibilities such as 1:1s, feedback, and performance conversations
• A track record of balancing hands-on technical work with team leadership
• Extensive experience securing, scaling, and operating Kubernetes in production, with associated tooling (ArgoCD, GitOps, Grafana) and advanced Terraform
• Hands-on experience with a major public cloud provider. We operate primarily on AWS but believe skills in one cloud provider translate to others
• Strong Linux systems administration skills and networking fundamentals (VPCs, security groups, load balancers, CNI plugins, network policy management)
• Proficiency in at least one high-level programming language, preferably Go, with strong bash scripting
• Operational experience with relational and NoSQL databases
• Experience with GitHub Actions and CI/CD pipelines
• Experience participating in and organizing on-call rotations, and leading incident response
• Strong project management skills and experience collaborating across teams
• Excellent written and verbal communication skills

Preferred

• Security operations experience, including vulnerability management, security monitoring, and incident response
• Experience with compliance frameworks and audit lifecycles (SOC, ISO, regulators, etc.)
• Cloud cost optimization and capacity planning experience
• Deep observability experience (Prometheus, Alertmanager, Loki, ELK)
• Experience sourcing and hiring engineering talent
• A history of delivering internal tools or automation that improved developer or operator workflows
• Blockchain/crypto infrastructure experience, such as running nodes and validators
• Prior experience in financial services or regulated industries

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem-solving, and who want risks to be part of the team that changes the world’s financial markets.

• Competitive base salary, bonus, and stock options
• 100% company-paid health insurance for employee, partner, and dependents
• Up to 4% 401k company match
• Paid parental leave, Paid vacation
• Free commuter/parking pass
• Free custom lunches and snacks
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and an inspiring environment

Benefits may vary based on location.

Pay Transparency Notice:

Depending upon your leveling and location, the compensation for this role averages between $200,000 and $240,000 USD base salary. Equity, an annual performance bonus, and the benefits outlined above are also part of this role’s package.

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.