Head of Design - Onboarding

Atlassian; Austin (TX); Remote; USD 180,000 - 284,000; Full time

Job summary

A leading software company is seeking a Head of Design - Onboarding to join their team. In this senior role, you'll partner with leadership to drive improvements in design and user experience. The ideal candidate will have over 10 years of product design experience, a passion for storytelling, and strong collaboration skills. This position offers a competitive salary and benefits, with options for remote or flexible work.

Benefits

Health and wellbeing resources

Paid volunteer days

Bonuses and equity options

Qualifications

• 10+ years of product design experience designing complex or enterprise-level software.
• Experience measuring success with qualitative and quantitative methods.
• Ability to facilitate and integrate work from multiple teams.

Responsibilities

• Partner with leadership and stakeholders to create improvements to AI First experiences.
• Lead and inspire a high-performing team of design managers.
• Communicate design concepts persuasively across different levels.

Skills

Product design experience

End-to-end UX design

Story-telling abilities

Cross-functional collaboration

Data-driven design decision-making

Job description

Overview

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

We are looking for a Head of Design - Onboarding to be a key pillar in the Team Work Collection (TWC) Growth Design team. In this role, you will report into the Head of Design, TWC Growth and join an organization consisting of multiple teams across North America and Australia. As a senior Design Leader, you\'ll lead strategic growth design work all aiming to deliver a better time to value for our customers. You will partner with other Growth designers and multiple design teams across the company. Together, you will create high quality experiences that feel like they came from one set of hands and communicate a strong point of view. Leading this space means you will focus on expanding our over 250,000 customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users!

Responsibilities

• Partner with leadership, stakeholders, cross-functional teams to create improvements to Land and Onboarding ‘AI First’ experiences
• Communicate design concepts and plans persuasively across different audiences and varying levels of the organization
• Demonstrate excellence in driving impact through experimentation and data-driven design decision-making
• Advocate the importance of designing for growth across the business
• Work with product managers, engineering and other partners to define the wider Growth strategy
• Lead and inspire a high-performing team of design managers and their reports
• Improve craft quality for all design specializations in your team
• Collaborate with some of the industry\'s smartest (and nicest) people. You\'ll work with fellow Designers as well as Engineers, Product Managers, Content Designers, Researchers, Marketing Experts, and Analysts to advocate for the user experience in our products and ship high-quality work.

Qualifications

• 10+ years of product design experience designing complex or enterprise-level software
• Provide ongoing coaching and feedback, fostering a high-performing, balanced, and diverse design team.
• Experience in end-to-end UX/product design to design impactful solutions to challenging problems
• Passion for story-telling, the ability to bring design direction to life with compelling narrative
• Comfort in the level of learning and ambiguity needed to navigate fast-evolving fields like AI
• Experience balancing customer needs with business goals, market viability, and technical feasibility
• Facilitation and cross-functional collaboration skills: you can demonstrate the ability to integrate the work of multiple teams, solicit and synthesize feedback, and facilitate design discussions that lead company wide outcomes
• Experience measuring success with qualitative and quantitative methods

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate\'s skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

• Zone A: $216,900 - $283,175
• Zone B: $195,300 - $254,975
• Zone C: $180,900 - $236,175

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we\'re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone\'s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.