Head of Design

Narmi; New York (NY); On-site; USD 210,000 - 250,000; Full time

Benefits offered by this job

Equity grant

Performance-based bonuses

Full benefits package

Relocation assistance

Job summary

Narmi is seeking a dynamic Head of Design in the NYC metro area who can both lead and contribute hands‑on. You will craft a compelling design vision across SaaS products, mentor a small team, and set scalable design processes that improve speed and quality.

You will partner with product, engineering, marketing, and sales to align design with go‑to‑market goals, recruit and develop talent, and advocate for user‑centred practices.

Qualifications

• Proven ability to build and lead design teams in SaaS or metric‑driven products.
• Experience shaping product strategy at an executive level and unifying stakeholders.
• Strong mentorship skills with a track record of developing design leaders.
• Solid portfolio demonstrating diverse design skills and thoughtful user research.
• Excellent collaboration with product, eng, marketing, sales and CS.

Responsibilities

• Design Vision & Strategy: shape a unified design vision across products.
• Team Leadership & Mentorship: lead and grow a 3-5 person design team.
• Process Optimization: establish design processes, systems, and frameworks.
• Cross‑functional Collaboration: partner with product, eng, marketing, and sales.
• Talent Management: recruit and develop design talent and foster inclusion.
• Strategic Alignment: work with execs to align design with business goals.

Skills

Design leadership

Product strategy

Executive stakeholder alignment

Mentorship

Cross-functional collaboration

User research

Figma

Tools

Figma

Job description

About Us

Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and NerdWallet for delivering the #1 digital banking experience in the country.

About Us

Narmi is how community financial institutions unlock the very latest capabilities in digital banking, account opening, and lending so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the U.S. The results speak for themselves: our customers have grown deposits, revenue, and customer satisfaction, with one of the first institutions powered by Narmi recognized by Bankrate and NerdWallet for delivering the #1 digital banking experience in the country.

About Narmi

Narmi is how community financial institutions unlock the very latest capabilities in digital banking and account opening – so they can move faster, tap new growth opportunities, and be where banking is going. Since our founding, Narmi has enabled the movement of billions of dollars and the opening of hundreds of thousands of accounts for banks and credit unions across the US. As a result, our customers have seen meaningful increases in deposits, revenues, and happy customers. In fact, one of the first financial institutions to leverage Narmi was recognized by Bankrate and NerdWallet for providing the #1 digital experience for a bank or credit union in the US.

Head Of Design

This Head of Design role is ideal for a dynamic leader who is both a player and a coach, capable of crafting a compelling design vision across various products while actively engaging in hands‑on support. The Head of Design will foster a collaborative environment, mentor and grow a team of talented designers, and drive the strategic direction of the design function. This role requires a deep commitment to design excellence, team growth, and creating streamlined design processes to produce exceptional, user‑centered products quickly.

What You’ll Do

• Design Vision & Strategy: Shape and execute a unified design vision across products, aligning with Product Management and Engineering to create cohesive and impactful user experiences.
• Team Leadership & Mentorship: Lead, mentor, and develop a team of 3-5 Product Designers, focusing on skill development and design quality, fostering a culture of ownership, helpfulness, and appreciation for quality.
• Process Optimization: Establish and refine design processes, methodologies, and best practices for efficient and high‑quality product development, including design systems and frameworks for scalable design.
• Cross‑functional Collaboration: Partner with Product, Engineering, Marketing, Sales, and Customer Success teams to ensure design aligns with go‑to‑market strategies and customer needs.
• Talent Management: Recruit and manage talent, driving hiring and professional development efforts within the design department, and championing inclusive practices.
• Strategic Alignment: Work with executive stakeholders to align design strategies with company objectives, balancing ambition with technical constraints to meet both business goals and user needs.

What You’ll Bring

• Proven experience in building and leading design teams, ideally with a background in SaaS or metric‑driven products.
• Expertise in shaping product strategy at an executive level and aligning stakeholders on design vision.
• Strong mentorship skills, with a track record of developing design leaders and creating clear growth paths for team members.
• Comprehensive understanding of design trends and a strong portfolio showcasing a broad range of design skills.
• Skilled in cross‑functional collaboration and user‑centered design methodologies, with experience conducting and applying user research insights.
• Proficient in Figma and other design tools, with excellent communication skills for presenting solutions and collaborating effectively.
• Bonus: Experience in Fintech.
• Located in the NYC metro area or able to relocate to the NYC metro area (relocation assistance may be provided to the right candidates).

This role's expected annual base salary is $210,000 - $250,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance‑based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.

We believe that high‑performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.

Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [e-mail].

At Narmi, how we work is just as important as what we build. We call this The Narmi Standard:

• High Ceiling: You go beyond the obvious, take initiative, and hold yourself to high standards with care.
• Low Ego: You put the mission above ourselves, share credit freely, and lead with curiosity.
• Alignment to Mission: You believe that helping community financial institutions win against Mega Banks and FinTechs is a worthy endeavor, and will use that belief as a northstar to anchor your efforts to that goal.
• High Commitment: You follow through, roll up your sleeves, and keep the bar high for yourself and others.

We believe that high‑performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.

Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not from a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [e-mail]