Head of Customer Success - Business Development / Sales / Remote (m/w/d)

MarketStar; Illinois; Remote; USD 99,000 - 121,000; Full time

Benefits offered by this job

PTO

Paid medical leave

Education reimbursement

401k match

Healthcare coverage

Job summary

MarketStar, a global provider of outsourced B2B demand, sales, and revenue operations solutions, is seeking a Business Development Manager to support a reseller program in the Chicago area. This remote role focuses on driving product awareness, lead generation, and pipeline development with Inside sales alignment.

You will work with account managers, develop training content, and help qualify opportunities, with a compensation structure that may include a $110,000 annual bonus.

Qualifications

• High school diploma or equivalent; college degree or business-related work experience preferred.
• Experience conducting small group presentations or training.
• Time management and strong organizational skills.
• Structured learning and career development programs.

Responsibilities

• Provide on-site, dedicated support to sales reps with a direct marketing reseller.
• Drive product awareness to reseller account managers and increase quotes and logos.
• Align with Inside sales teams to drive demand, qualify leads and set appointments.
• Develop outbound lead development cadence and coordinated outreach activities.
• Respond to pre-sales product questions and provide frontline sales support.
• Generate and maintain revenue pipeline; assist account managers in closing deals.
• Follow up on quotes with pricing and joint business planning.
• Educate representatives on products, programs, promotions, and value proposition.

Skills

Lead generation

Sales support

Account management

Outbound outreach

Product knowledge

Presentations

Education

High school diploma or equivalent

College degree or business-related work experience

Job description

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

About the Business Development Manager - AMD:

MarketStar currently has an opportunity available for a Business Development Manager. The Business Development Manager will provide on-site, dedicated support to sales reps with a direct marketing reseller, help the team achieve revenue and market share goals, drive the message down to the account rep level, and track and assist in closing opportunities.

Location: Remote - Chicago, IL area

Responsible for driving product awareness to the reseller account managers and increasing quotes and logos, lead generation and pipeline development

• The Product Specialist must develop a solid understanding of the client's value proposition and be able to translate the value proposition into both written and oral communications with customers
• Must possess the ability and confidence to engage customers, evoke interest in products and solutions, qualify and disqualify potential customers, think quickly on their feet, and apply value propositions to specific customer scenarios and a variety of buyers
• Aligned with Inside sales teams to drive demand, qualify new leads and set sales appointments
• Establish an ongoing outbound lead development cadence of prioritizing contacts, and contacting them through a coordinated outreach of activities such as- huddles, floor walks, trainings and open houses
• Aligned with Manufactures teams to drive demand, qualify new leads and set sales appointments
• Sales, Sales Managers, and internal support staff)
• respond to pre-sales product questions
• Provide frontline sales support. (i.e. answer questions, support customer sales call)
• Generate and maintain opportunity/revenue pipeline and assist account managers in uncovering new opportunities and closing deals
• Follow up on quotes and opportunities, providing pricing and joint business planning
• Develop and organize training content and educate representatives on products, programs, promotions, and overall value proposition
• Previous channel sales experience preferred
• High school diploma or equivalent; college degree, or business-related work experience
• Experience conducting small group presentations or training
• Time management and organization skills
• Structured learning and career development programs

• Generous Paid Time Off policy
• Paid medical leave
• Child/Dependent care reimbursement
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision

This pay structure may also include a variable bonus component of $110,000.00 annually. There are several factors to consider including but not limited to, the role's responsibilities, experience, location, education/training, internal equity, and key skills.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination.

If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.